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- Tasks: Provide excellent customer service and maintain a tidy cafe environment.
- Company: Join a passionate charity making a real difference every day.
- Benefits: Enhanced leave, life assurance, discounts, and a supportive team.
- Why this job: Be part of a lifesaving mission while building a meaningful career.
- Qualifications: Great customer care skills and a passion for teamwork.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 10 - 12 £ per hour.
Join Our Lifesaving Team as a Cafe Assistant on a Fixed Term Contract (13th April - 30th August).
Location: Melton Mowbray, LE13 1JY
Hours: Part time, 4 hours per week (to include weekend working)
Benefits:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.
What You’ll Be Doing:
- Providing excellent customer service
- Responsible for maintaining the cleanliness and tidiness of the cafe area and kitchen
- Prepare and serve food from set recipes
- Ensure that the Cafe area, equipment, and contents are properly maintained in immaculate condition
- Helping to lead and engage with a multi-disciplined team of both paid employees and volunteers
- Ensure compliance with health and safety and food hygiene, record keeping, and assist the manager with other tasks associated with running a Cafe.
What We’re Looking For:
- Excellent customer care and engagement skills
- Organised and focused
- Great team player
- Passionate about delivering exceptional customer service
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Must be available to work weekends
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
The role is subject to a Basic DBS check.
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with.
Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have.
TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
Cafe Assistant FTC in Melton Mowbray employer: The Air Ambulance Service Limited
Contact Detail:
The Air Ambulance Service Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant FTC in Melton Mowbray
✨Tip Number 1
Get to know the company! Research The Air Ambulance Service and understand their mission. When you show genuine interest in their lifesaving work during your interview, it’ll definitely make you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Be prepared to demonstrate teamwork! This role involves working with both paid staff and volunteers, so be ready to discuss how you’ve successfully collaborated with others in the past. Teamwork makes the dream work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team at TAAS!
We think you need these skills to ace Cafe Assistant FTC in Melton Mowbray
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being part of a team that makes a difference.
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We love seeing how your past roles align with what we’re looking for in a Cafe Assistant, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our lifesaving team.
How to prepare for a job interview at The Air Ambulance Service Limited
✨Know the Mission
Before your interview, take some time to understand the core mission of the organisation. Familiarise yourself with their commitment to saving lives and how your role as a Cafe Assistant contributes to that purpose. This will show your genuine interest and alignment with their values.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will help demonstrate your suitability for a role that requires strong engagement skills.
✨Be Ready for Teamwork Questions
As a Cafe Assistant, you'll be part of a multi-disciplined team. Be prepared to discuss your experiences working in teams, especially in diverse environments. Highlight your ability to collaborate with both paid employees and volunteers, showcasing your adaptability and teamwork spirit.
✨Understand Health and Safety Protocols
Since the role involves compliance with health and safety and food hygiene, brush up on relevant regulations. Be ready to discuss how you would maintain cleanliness and safety in the cafe area. Showing that you take these responsibilities seriously will set you apart as a candidate.