Assistant Shop Manager: Retail Ops & Service in Daventry

Assistant Shop Manager: Retail Ops & Service in Daventry

Daventry Full-Time 24000 - 30000 £ / year (est.) No working from home possible
The Air Ambulance Service Limited

At a Glance

  • Tasks: Support daily shop operations and create a welcoming atmosphere for customers.
  • Company: Join a purpose-driven organisation committed to saving lives every day.
  • Benefits: Enjoy enhanced annual leave, life assurance, and exclusive discounts.
  • Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
  • Why this job: Make a real impact while working in a supportive and inclusive team.
  • Qualifications: Experience in retail management and excellent customer service skills required.

The predicted salary is between 24000 - 30000 £ per year.

We’re on the lookout for an Assistant Shop Manager to support our Daventry Homeware Shop. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer:

  • Enhanced annual leave, with even more added as your service grows
  • Additional annual leave purchase options
  • Life assurance
  • Blue Light Card eligibility and access to generous discount schemes
  • A supportive, purpose-driven team
  • Access to our comprehensive Employee Assistance Programme

As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.

Responsibilities:

  • Assisting the Shop Manager in maintaining the day-to-day operation of the shop
  • Planning and managing deliveries and collections
  • Operating the agreed stock rotation system and pricing structure
  • Ensuring an efficient back-room operation
  • Delivery of budgeted sales targets and maximising profit
  • Creating a welcoming atmosphere for customers and the shop team

What We’re Looking For:

  • Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
  • Proven experience in retail management or a similar customer-facing role.
  • Excellent customer service abilities
  • Flexibility to work weekends and occasional additional hours as required
  • Ability to multi-task and thrive in a fast-paced environment.
  • Excellent interpersonal and communication skills
  • Collaborative approach to achieving departmental and wider organisational objectives.
  • Flexible, adaptable and able to work under pressure.

Compliance Responsibilities:

  • Health & Safety and Environment
  • Safeguarding
  • Data Protection
  • Equality, Diversity, and Inclusion
  • Quality

The role is subject to a Basic DBS check. TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Assistant Shop Manager: Retail Ops & Service in Daventry employer: The Air Ambulance Service Limited

Join our Daventry Homeware Shop as an Assistant Shop Manager and be part of a purpose-driven team dedicated to making a real impact in the community. We offer enhanced annual leave, life assurance, and access to generous discount schemes, all within a supportive environment that values equality, diversity, and inclusion. With opportunities for personal growth and a commitment to safeguarding, this role is perfect for those looking to contribute meaningfully while advancing their career.

The Air Ambulance Service Limited

Contact Details:

The Air Ambulance Service Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Shop Manager: Retail Ops & Service in Daventry

Tip Number 1

Get to know the company! Research TAAS and their mission. When you understand their purpose, you can tailor your conversations to show how your values align with theirs. This will make you stand out as a candidate who truly cares.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can go a long way in getting your foot in the door. Plus, they might give you insider tips on what the hiring team is really looking for.

Tip Number 3

Prepare for the interview by practising common questions related to retail management and customer service. Think of examples from your past experiences that showcase your skills. We want you to shine and show them why you're the perfect fit!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about making connections!

We think you need these skills to ace Assistant Shop Manager: Retail Ops & Service in Daventry

Retail Management
Customer Service
Interpersonal Skills
Communication Skills
Flexibility
Multi-tasking
Adaptability

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about making a difference in our community.

Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight your retail management experience and customer service skills, and don’t forget to mention any relevant achievements that align with our values!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key skills and experiences stand out!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at The Air Ambulance Service Limited

Know the Mission

Before your interview, take some time to understand the core values and mission of the organisation. They’re committed to saving lives, so think about how your personal values align with this purpose. Be ready to share examples from your past that demonstrate your commitment to similar causes.

Showcase Your Retail Experience

Make sure to highlight your previous retail management experience or any customer-facing roles. Prepare specific examples of how you’ve successfully managed operations, improved customer service, or met sales targets. This will show that you can hit the ground running in the Assistant Shop Manager role.

Demonstrate Flexibility

The job requires flexibility, especially with weekend work and adapting to a fast-paced environment. Be prepared to discuss times when you’ve had to adjust your schedule or multitask effectively. This will reassure them that you can handle the demands of the role.

Engage with EDI Principles

Since the organisation values equality, diversity, and inclusion, think about how you can contribute to these principles. Share any experiences you have in promoting an inclusive workplace or working with diverse teams. This will show that you’re not just a fit for the role, but also for their culture.