Shop Manager FTC in Corby

Join Our Lifesaving Team

Location: Corby, NN17 1BH

Hours: Full time, 40hpw

Please note this is a 12-month fixed term contract initially, with the possibility to extend.

Looking for a retail role that’s more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign….we’re on the lookout for a creative, motivated, and customer-focused Shop Manager to join the team in our new Corby pop-up Shop. As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme

As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.

What You’ll Be Doing:

• Oversee daily Store activities to ensure efficiency and effectiveness
• Analyse sales trends and develop strategies to improve performance
• Provide ongoing training and coaching to improve customer service and engagement
• Manage store budgets and monitor expenses
• Planning and managing deliveries and collections
• Operating the agreed stock rotation system and pricing structure
• Ensuring an efficient back-room operation
• Delivery of budgeted sales targets and maximising profit
• Creating a welcoming atmosphere for customers and the shop team
• Creating a store layout that is in line with brand guidelines

What We’re Looking For:

• Proven experience in retail management or a similar customer-facing role
• Strong leadership and team management skills
• Excellent interpersonal and communication skills
• Flexibility to work weekends and occasional additional hours as required
• Time-management skills
• Ability to handle confidential information
• Ability to multi-task and thrive in a fast-paced environment
• Ability to pay attention to detail and work to fixed deadlines
• Flexible, adaptable and able to work under pressure

What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Compliance Responsibilities:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above.

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.