Assistant Shop Manager FTC in Corby

Join Our Lifesaving Team as an Assistant Shop Manager FTC.

Location: Corby, NN17 1BH

Hours: Part time, 16hpw

Please note this is a 12-month fixed term contract initially, with the possibility to extend.

Looking for a retail role that’s more than just a job? Fancy being part of something that truly saves lives every day? We’re on the lookout for a creative, motivated, and customer-focused Assistant Shop Manager to join the team in our new Corby pop-up Shop. As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme

As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.

What You’ll Be Doing:

• Assisting the Shop Manager in maintaining the day-to-day operation of the shop
• Planning and managing deliveries and collections
• Operating the agreed stock rotation system and pricing structure
• Ensuring an efficient back-room operation
• Delivery of budgeted sales targets and maximising profit
• Providing excellent customer service
• Creating a welcoming atmosphere for customers and the shop team

What We’re Looking For:

Essential:

• Excellent interpersonal and communication skills
• Excellent customer service abilities
• Flexibility to work weekends and occasional additional hours as required
• A flexible approach to allow adaptability to the changing needs of the organisation
• Time-management skills
• Ability to handle confidential information
• Ability to multi-task and thrive in a fast-paced environment
• Ability to pay attention to detail and work to fixed deadlines
• Flexible, adaptable and able to work under pressure

Desirable:

• Proven experience in retail management or a similar customer-facing role
• Experience working with volunteers
• Proven ability to meet sales targets and manage budgets effectively
• Experience in the charity, NHS or public sector

What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Compliance Responsibilities:

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.

Environment:

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.