At a Glance
- Tasks: Coordinate care for clients, liaising with support workers and package managers.
- Company: Join a supportive team dedicated to client rehabilitation and care.
- Benefits: Competitive pay, financial perks, and comprehensive training opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and ability to work in a team.
As a Care Coordinator, you will play an integral part as one of the key people liaising between our Clients, Support Workers and Package Managers. We are looking for someone who is confident, capable and ready for a challenge. Cover shifts, on-call. You will need to demonstrate proven ability to coordinate people and systems and work as part of a team, supporting the Package Managers. You will be responsible for ensuring that all communication and documentation to assist our client’s rehabilitation is implemented.
MAIN DUTIES:
- Communicate weekly with available Support Workers (SW)
- Update the internal system with SWs availability
- Complete spot checks on staff to ensure safe and appropriate care delivery
- Carry out client visits as required and provide feedback
- Create rotas with support worker availability and confirm availability
- Daily/weekly/monthly/emergency shift cover and updating the internal system accordingly
- Support Package Managers with collating necessary documentation for client visits and referrals
- Assist and monitor with the use of I-connect
- Liaise with support workers for MACH (Daily reports) forms / timesheets / I-connect
- Assist Package Managers with reviews and maintain statutory paperwork (Care Plan (CP), Risk Assessment (RA), Medication Support Plan (MSP), Environmental Risk Assessment (ERA))
- Assist Package Managers with organising and participating in staff team meetings, Multi-Disciplinary Team meetings (MDT) and Package Managers meetings
- Assist Package Managers with creating, checking and making amendments to MACH forms using the online system
- Regular Client contact, reviews, updates, general spot checks and to assist with Medication Competency Assessments (MCA’s)
- Complete quarterly supervisions with SWs, reviewing personal development in line with company policy
- Liaise with other departments to facilitate recruitment on packages
- Regularly participate with the on-call rota
- Send out PPE
- Schedule Meet & Greets including finding out availability of SWs and induction of new staff
- Schedule shadow shifts, liaising with all parties to match availability
- Monitor documentation ensuring that all information is up to date
Additional Duties
- Participate in the supervision and appraisal system
- Any other additional duties required by management
EQUAL OPPORTUNITIES:
Staff are responsible for promoting equal opportunities and for challenging any behaviour or practice which discriminates against the client or a colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other difference.
HEALTH & SAFETY:
- To maintain a safe and secure working environment
- To participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact
- To ensure that all incidents, accidents or potential hazards are reported and recorded following the Health and Safety Policy
- To carry out Health and Safety checks and maintain accurate records
- To ensure all safety and security procedures are followed to keep self and others safe
- To promote awareness of Health and Safety amongst clients
SAFEGUARDING:
All members of staff at The AICS Group have a safeguarding responsibility. As part of the role the post holder will undertake mandatory safeguarding as part of their induction. The post holder will be required to ensure that vulnerable adults and children are safeguarded. The role includes a duty to refer any safeguarding concerns they may have to their line manager.
CONFIDENTIALITY:
It is expected that all employees will understand that our work is confidential and that confidential information must not be divulged.
TRAINING:
The AICS Group is committed to offering training and support to all staff. The post holder will be required to attend mandatory training, participate in supervision, annual appraisals and development reviews.
WHAT WE OFFER:
- Competitive pay rates
- A range of financial benefits
- Mandatory Training (T&C)
- Brain Injury Training
- Medication Training
- Epilepsy Training
- Bespoke training based on clients' needs and requirements
Care Coordinator employer: The AICS Group
At The AICS Group, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our Care Coordinators to thrive. With competitive pay rates, comprehensive training opportunities, and a commitment to employee development, we ensure that our team members are well-equipped to make a meaningful impact in the lives of our clients. Located in a vibrant community, our organisation fosters a sense of belonging and encourages personal growth, making it an ideal place for those seeking a rewarding career in care coordination.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to care coordination. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring examples of how you've successfully coordinated teams or managed schedules in the past. Real-life stories make a big impact!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows you're keen and ready to jump in. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in coordinating people and systems, as well as any relevant skills that match the job description. We want to see how you can fit into our team!
Showcase Your Communication Skills:As a Care Coordinator, communication is key! Use your application to demonstrate your ability to liaise effectively with different stakeholders. Share examples of how you've successfully communicated in previous roles or situations.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your experience and qualifications!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The AICS Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with the key duties listed in the job description, such as liaising with support workers and managing documentation. This will help you demonstrate your knowledge and show that you're ready to take on the challenge.
✨Showcase Your Communication Skills
As a Care Coordinator, effective communication is crucial. Prepare examples from your past experiences where you've successfully coordinated between different parties or resolved conflicts. Be ready to discuss how you would handle communication with clients and support workers, especially during challenging situations.
✨Demonstrate Teamwork and Leadership
Highlight your ability to work as part of a team while also taking the lead when necessary. Think of specific instances where you've supported colleagues or managed a project. This will show that you can collaborate effectively with Package Managers and support workers, which is essential for this role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and how they support their staff. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
