National Account Manager - Contract Catering & Travel and Leisure

National Account Manager - Contract Catering & Travel and Leisure

Full-Time 45000 - 60000 £ / year (est.) Home office (partial)
The Advocate Group

At a Glance

  • Tasks: Manage major accounts and drive growth in Contract Catering and Travel & Leisure sectors.
  • Company: Join Aimia Foods, home to beloved brands like Galaxy Hot Chocolate and Drink Me Chai.
  • Benefits: Competitive salary, travel opportunities, and a chance to work with top industry players.
  • Other info: Exciting career development opportunities in a fast-paced environment.
  • Why this job: Be part of a dynamic team and make a real impact in a growing market.
  • Qualifications: Experience in National Account Management and strong relationship-building skills required.

The predicted salary is between 45000 - 60000 £ per year.

Home Based | Regular travel to Haydock HQ, customer sites and industry events

We're proud to be exclusively partnering with Aimia Foods on a fantastic opportunity within their growing Aimia for Professionals division. Home to much-loved brands including Galaxy Hot Chocolate, Drink Me Chai, Horlicks, Bubbleology and Shmoo, Aimia has built an outstanding reputation across the Out of Home sector and continues to invest heavily in both its brands and people.

As the business continues to grow, they're looking to appoint a commercially driven National Account Manager to take ownership of a portfolio of major Contract Catering customers while accelerating growth across the Travel & Leisure channel.

The Role

This is a varied commercial role combining strategic account development with targeted new business. You'll inherit established relationships with some of the UK's leading contract caterers, while identifying opportunities to increase product penetration, broaden distribution and grow Aimia's presence across travel and leisure operators.

Key responsibilities include:

  • Managing and developing major Contract Catering customers including national operators
  • Increasing distribution and expanding branded product listings across existing customers
  • Driving growth across Travel & Leisure, including airlines, rail, leisure attractions and hospitality operators
  • Identifying and converting strategic new business opportunities within targeted customer groups
  • Building relationships with stakeholders across commercial, procurement and operational teams
  • Leading commercial negotiations, account plans and Joint Business Plans
  • Working closely with Marketing, Category and NPD to deliver customer growth initiatives

About You

We're looking for someone with the energy, commercial drive and relationship-building skills to unlock growth opportunities. You'll have:

  • National Account Management experience within Foodservice, Contract Catering, Out of Home or a related FMCG environment
  • Experience managing complex customer relationships and influencing multiple stakeholders
  • A track record of growing existing accounts through increased distribution, range expansion or commercial development
  • A proactive, resilient approach with the confidence to open new doors and create opportunities
  • Strong commercial acumen and excellent presentation and communication skills
  • Willingness to travel regularly, including overnight stays and industry exhibitions
  • Experience across both Contract Catering and Travel & Leisure would be advantageous, but we're equally interested in individuals with strong Foodservice experience who are keen to broaden their channel exposure.

Interested? If you're looking for an opportunity to work with a market-leading portfolio, develop some of the UK's biggest Contract Catering relationships and help grow an exciting Travel & Leisure channel, we'd love to hear from you.

The Advocate Group is a leading search and selection business specialising in the consumer products sector. The Advocate Group is the sole and exclusive talent partner for Aimia Foods. All direct and third-party applications will be managed by The Advocate Group as part of the recruitment process.

National Account Manager - Contract Catering & Travel and Leisure employer: The Advocate Group

Aimia Foods is an exceptional employer, offering a dynamic work environment that fosters growth and innovation within the Contract Catering and Travel & Leisure sectors. With a strong commitment to employee development and a portfolio of beloved brands, Aimia provides its team with unique opportunities to build meaningful relationships and drive significant business impact while enjoying a supportive culture that values collaboration and creativity. The home-based role allows for flexibility, complemented by regular travel to the Haydock HQ and exciting industry events, making it an ideal position for those seeking a rewarding career in a thriving market.

The Advocate Group

Contact Details:

The Advocate Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land National Account Manager - Contract Catering & Travel and Leisure

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Advocate Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Advocate Group

Don't be shy about reaching out to The Advocate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace National Account Manager - Contract Catering & Travel and Leisure

National Account Management
Commercial Acumen
Relationship-Building Skills
Stakeholder Management
Strategic Account Development
New Business Development
Negotiation Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Advocate Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Advocate Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!