At a Glance
- Tasks: Manage customer accounts, process orders, and support sales activities in a dynamic brewery environment.
- Company: A historic European lager brewery with over 600 years of brewing excellence.
- Benefits: Competitive salary, performance bonuses, full training, and clear career progression.
- Other info: Join a supportive team and get involved in exciting trade shows and product launches.
- Why this job: Kickstart your career in the drinks industry with hands-on experience and growth opportunities.
- Qualifications: 1-2 years in sales, customer service, or hospitality; strong communication and organisational skills.
The predicted salary is between 28500 - 30000 £ per year.
A long-established European lager brewery with over 600 years of brewing heritage is expanding its UK commercial operation. As part of this growth, there is an opportunity for an organised, proactive and commercially minded Junior Internal Sales & Customer Account Coordinator to join a small, hands-on team based in London. This is an excellent opportunity for someone looking to break into drinks sales, whether from a sales support, customer service or hospitality background, and develop a long-term career within a fast-growing drinks business.
This is a varied, office-based role at the centre of the UK sales operation. You will act as the key link between field sales activity and customers: turning leads into orders, managing accounts, and ensuring customers receive a fast, reliable and professional service at all times.
The Role:
- Managing a regular contact cycle with existing customers to drive repeat orders and ongoing business
- Processing sales orders and coordinating dispatch and deliveries
- Handling inbound customer enquiries and responding quickly and professionally
- Following up on leads from the field sales team and making proactive outbound calls
- Preparing quotes and identifying upselling opportunities across the product range
- Managing customer accounts and sales activity using a CRM/order system (full training provided)
- Supporting invoicing, billing and general customer administration
- Producing basic sales reports to support performance tracking
- Assisting with trade shows, product launches and industry events
- Acting as a reliable and organised point of contact for customers and internal teams
About You:
- 1–2 years’ experience in internal sales, customer service, sales support or hospitality
- Confident communicator with a strong telephone manner
- Highly organised with strong attention to detail
- Comfortable working with numbers, quotes and basic commercial processes
- Competent in Microsoft Office and general business systems
- Able to work independently within a small team environment
- Motivated to build a career in drinks sales
Nice to Have:
- Experience in beer, wine, spirits or the wider drinks industry
- Exposure to hospitality, wholesalers, pubs, bars or distributors
- Experience supporting field sales teams
- Familiarity with CRM systems such as BREWW or HubSpot
- Experience using digital tools to improve efficiency
- Full UK driving licence (useful for occasional events, not essential day-to-day)
Benefits:
- Competitive basic salary of £28,000 plus quarterly performance bonus (up to 10% OTE)
- A genuine opportunity to break into the drinks and beer industry
- Full training and onboarding provided
- Monday–Friday office-based working (Hammersmith, London)
- Direct exposure to senior leadership and commercial decision-making
- Clear progression opportunities into account management or field sales
- Involvement in trade shows, customer events and product launches
- Supportive, close-knit team environment within a growing international business
Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy.
Internal Sales & Accounts Coordinator in London employer: The Advocate Group
Join a long-established European lager brewery with over 600 years of brewing heritage, where you will be part of a small, dynamic team in London dedicated to driving sales and customer satisfaction. This role offers a competitive salary, performance bonuses, and clear pathways for career progression within the thriving drinks industry, all while working in a supportive environment that values your growth and contributions. With full training provided and opportunities to engage in exciting trade shows and product launches, this is an excellent chance to build a meaningful career in a fast-growing business.
