At a Glance
- Tasks: Manage customer accounts, process orders, and support sales activities in a dynamic brewery environment.
- Company: A historic European lager brewery with over 600 years of brewing excellence.
- Benefits: Competitive salary, performance bonuses, full training, and clear career progression.
- Other info: Join a supportive team and get involved in exciting trade shows and product launches.
- Why this job: Kickstart your career in the drinks industry with hands-on experience and growth opportunities.
- Qualifications: 1-2 years in sales, customer service, or hospitality; strong communication and organisational skills.
The predicted salary is between 28500 - 30000 £ per year.
A long-established European lager brewery with over 600 years of brewing heritage is expanding its UK commercial operation. As part of this growth, there is an opportunity for an organised, proactive and commercially minded Junior Internal Sales & Customer Account Coordinator to join a small, hands-on team based in London. This is an excellent opportunity for someone looking to break into drinks sales, whether from a sales support, customer service or hospitality background, and develop a long-term career within a fast-growing drinks business.
This is a varied, office-based role at the centre of the UK sales operation. You will act as the key link between field sales activity and customers: turning leads into orders, managing accounts, and ensuring customers receive a fast, reliable and professional service at all times.
The Role:- Managing a regular contact cycle with existing customers to drive repeat orders and ongoing business
- Processing sales orders and coordinating dispatch and deliveries
- Handling inbound customer enquiries and responding quickly and professionally
- Following up on leads from the field sales team and making proactive outbound calls
- Preparing quotes and identifying upselling opportunities across the product range
- Managing customer accounts and sales activity using a CRM/order system (full training provided)
- Supporting invoicing, billing and general customer administration
- Producing basic sales reports to support performance tracking
- Assisting with trade shows, product launches and industry events
- Acting as a reliable and organised point of contact for customers and internal teams
- 1-2 years experience in internal sales, customer service, sales support or hospitality
- Confident communicator with a strong telephone manner
- Highly organised with strong attention to detail
- Comfortable working with numbers, quotes and basic commercial processes
- Competent in Microsoft Office and general business systems
- Able to work independently within a small team environment
- Motivated to build a career in drinks sales
- Experience in beer, wine, spirits or the wider drinks industry
- Exposure to hospitality, wholesalers, pubs, bars or distributors
- Experience supporting field sales teams
- Familiarity with CRM systems such as BREWW or HubSpot
- Experience using digital tools to improve efficiency
- Full UK driving licence (useful for occasional events, not essential day-to-day)
- Competitive basic salary of £28,000 plus quarterly performance bonus (up to 10% OTE)
- A genuine opportunity to break into the drinks and beer industry
- Full training and onboarding provided
- Monday-Friday office-based working (Hammersmith, London)
- Direct exposure to senior leadership and commercial decision-making
- Clear progression opportunities into account management or field sales
- Involvement in trade shows, customer events and product launches
- Supportive, close-knit team environment within a growing international business
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Internal Sales & Accounts Coordinator employer: The Advocate Group
Join a long-established European lager brewery with over 600 years of brewing heritage, where you will be part of a supportive and close-knit team in London. This role offers a competitive salary, performance bonuses, and clear progression opportunities within the fast-growing drinks industry, making it an excellent employer for those looking to build a meaningful career in sales. With full training provided and direct exposure to senior leadership, you'll thrive in a dynamic environment that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Accounts Coordinator
✨Get Ready to Network Like a Pro!
Sales is all about connections, so dive into local networking events or sales meetups in your area. These gatherings are goldmines for making contacts and showcasing your enthusiasm. It’s a great chance to meet people from companies like The Advocate Group who could be looking for fresh talent!
✨Polish Your Pitch
In sales, your communication skills matter just as much as your resumé. Practise your elevator pitch until you can recite it confidently. When you go to those networking events, be ready to sell yourself as the ideal candidate for the entry-level role at The Advocate Group!
✨Leverage Social Media for Sales Roles
Follow and engage with industry leaders and influencers on LinkedIn or Twitter. Share your insights or interesting articles related to sales to get noticed. When hiring managers at The Advocate Group see you’re active in the sales community, it adds a bonus touch to your application!
✨Show Your Passion in Creative Ways
Consider creating a short video or writing a blog about why you're excited about a career in sales and what skills you bring to the table. Not only does it show creativity, but it can really set you apart when applying for that entry-level role at The Advocate Group!
We think you need these skills to ace Internal Sales & Accounts Coordinator
Some tips for your application 🫡
Show Your Sales Savvy:When applying for an entry-level role in sales or business development, it’s important to highlight any relevant experience, even if it's from part-time jobs or internships. Showcase your ability to connect with people, understand their needs, and handle objections, as these skills are crucial for success in sales.
Quantify Your Achievements:Even if you don’t have much formal experience yet, try to present your accomplishments in a way that showcases your potential. Use numbers to describe your efforts – maybe you assisted with a campaign that increased social media engagement by a certain percentage? This can help us at The Advocate Group see the impact you could have in our team.
Tailor Your Cover Letter:Your cover letter is a great chance to express your enthusiasm for the role at The Advocate Group. Share why you're excited about starting your sales career and what specifically about our company or projects appeals to you. This personal touch can really make you stand out in the applicant pool.
Keep It Professional Yet Approachable:While applying for an entry-level position, maintain a friendly and approachable tone in your application, especially in your CV and cover letter. Remember, we're looking for potential and attitude as much as experience. Show us your personality while being credible!
How to prepare for a job interview at The Advocate Group
✨Know Your Stuff About Sales Techniques
Get familiar with popular sales methodologies, like SPIN selling or the Challenger Sales Model. Having a good grasp of these will not only impress the interviewers at The Advocate Group, but it’ll also show that you’re eager to learn and ready to jump into this entry-level role!
✨Prepare Your Persuasive Pitch
As you're applying for a sales position, be ready to showcase your persuasion skills. Try preparing a brief elevator pitch about yourself that emphasises not just your background, but what you can bring to The Advocate Group. It's all about selling yourself!
✨Showcase Relevant Projects or Experiences
Even if you haven't worked in sales before, think about any relevant school projects, internships, or part-time jobs where you used customer service or negotiation skills. Be ready to discuss these in the interview as practical examples of how you’ve handled situations that are relevant to Internal Sales & Accounts Coordinator.
✨Understand the Product and Market
Dive into The Advocate Group's products and the market they operate in. You might face questions about how you'd approach selling a specific product or how you perceive the competition. Show that you've done your homework and you're already thinking like a salesperson!
