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For Companies At a Glance
- Tasks: Drive online sales by optimising product listings and analysing performance metrics.
- Company: Fast-growing online retail business with a global reach.
- Benefits: Competitive salary, dynamic team environment, and opportunities for professional growth.
- Why this job: Make a real impact in e-commerce while working with innovative technology.
- Qualifications: 1 year of e-commerce experience and strong analytical skills required.
- Other info: Join a close-knit team focused on delivering an exceptional online customer experience.
The predicted salary is between 28800 - 48000 £ per year.
Overview
An exciting opportunity has arisen for an ambitious E-Commerce Trading Specialist to join a fast-growing online retail business with an international customer base. This is a pivotal role within a close-knit digital team, ideal for someone commercially minded, analytical, and passionate about driving online sales and customer experience.
You ll play a hands-on role in ensuring the website is performing at its best maintaining competitive pricing, optimising product pages and categories, supporting promotional activity, and analysing performance to identify trading opportunities. You ll work closely with digital, marketing, and customer teams, helping deliver a seamless online experience from first click to delivery.
This is a great time to join the business is investing in new technology and digital growth, including the launch of a brand-new Shopify website and new product lines. If you re looking for a role where your ideas have a real impact, this is it.
Key Responsibilities
Trading & Merchandising
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Maintain and update product listings, pricing, and collections on the website.
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Monitor competitor activity and flag commercial opportunities.
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Support promotional campaigns, product launches, and seasonal updates.
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Merchandise category and landing pages to drive visibility and conversion.
Customer Experience
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Provide excellent customer service via email, chat, and occasionally phone.
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Ensure product and order information is clear and accurate.
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Identify recurring issues and feed improvements into website content and FAQs.
Marketing & Content Support
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Assist with imagery, banners, and landing page updates.
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Support email campaigns and social media scheduling.
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Help maintain product data quality for advertising feeds (Google Shopping, etc.).
Performance & Reporting
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Track daily/weekly performance metrics.
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Use data from Shopify, Google Analytics, and other tools to identify trends and opportunities.
What We re Looking For
Essential:
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At least 1 year s experience in e-commerce or digital trading (retail environment preferred).
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Commercially aware with an analytical mindset and strong attention to detail.
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Confident using spreadsheets and working with data.
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Excellent written and verbal communication skills.
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Proactive, organised, and comfortable managing multiple tasks.
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Experience handling customer queries online or via email.
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Full right to work in the UK.
Desirable:
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Experience using Shopify or similar e-commerce platforms.
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Familiarity with Google Analytics and reporting tools.
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Interest in watches, accessories, or consumer retail products.
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E-Commerce Trading Specialist employer: The Advocate Group
Contact Detail:
The Advocate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Trading Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your e-commerce expertise. Whether it's optimising a mock product page or analysing data trends, let your work speak for itself.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s online presence. Know their products, pricing strategies, and recent promotions. This will help you demonstrate your passion and understanding of their business.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace E-Commerce Trading Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-Commerce Trading Specialist role. Highlight your experience in e-commerce, especially any work with Shopify or similar platforms. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for online sales and customer experience. Let us know why you’re excited about this role and how you can contribute to our digital team.
Show Off Your Analytical Skills: Since we’re looking for someone with an analytical mindset, don’t forget to mention any experience you have with data analysis tools like Google Analytics. Give us examples of how you've used data to drive decisions in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Advocate Group
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around trading and merchandising. Familiarise yourself with Shopify and Google Analytics, as these tools are crucial for the role. Being able to discuss how you've used data to drive sales or improve customer experience will definitely impress.
✨Show Off Your Analytical Skills
Prepare to talk about specific examples where you've analysed performance metrics to identify opportunities. Think about times when you've monitored competitor activity or optimised product listings. This is your chance to showcase your analytical mindset and attention to detail!
✨Customer Experience is Key
Since this role involves a lot of customer interaction, be ready to discuss how you've handled customer queries in the past. Share examples of how you've improved customer service or resolved issues effectively. Highlighting your communication skills will show that you're a great fit for the team.
✨Be Proactive and Organised
Demonstrate your ability to manage multiple tasks by sharing examples from your previous roles. Talk about how you prioritise your workload and stay organised, especially during busy periods like promotional campaigns or product launches. This will show that you can thrive in a fast-paced environment.
