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- Tasks: Drive online sales by optimising product listings and analysing performance metrics.
- Company: Fast-growing online retail business with a global reach.
- Benefits: Competitive salary, dynamic team environment, and opportunities for professional growth.
- Why this job: Make a real impact in a pivotal role within a close-knit digital team.
- Qualifications: 1 year of e-commerce experience and strong analytical skills.
- Other info: Exciting time to join as we launch a new Shopify website and product lines.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen for an ambitious E-Commerce Trading Specialist to join a fast-growing online retail business with an international customer base. This is a pivotal role within a close-knit digital team, ideal for someone commercially minded, analytical, and passionate about driving online sales and customer experience. You’ll play a hands-on role in ensuring the website is performing at its best — maintaining competitive pricing, optimising product pages and categories, supporting promotional activity, and analysing performance to identify trading opportunities. You’ll work closely with digital, marketing, and customer teams, helping deliver a seamless online experience from first click to delivery. This is a great time to join — the business is investing in new technology and digital growth, including the launch of a brand-new Shopify website and new product lines. If you’re looking for a role where your ideas have a real impact, this is it. Key Responsibilities Trading & Merchandising Maintain and update product listings, pricing, and collections on the website. Monitor competitor activity and flag commercial opportunities. Support promotional campaigns, product launches, and seasonal updates. Merchandise category and landing pages to drive visibility and conversion. Customer Experience Provide excellent customer service via email, chat, and occasionally phone. Ensure product and order information is clear and accurate. Identify recurring issues and feed improvements into website content and FAQs. Marketing & Content Support Assist with imagery, banners, and landing page updates. Support email campaigns and social media scheduling. Help maintain product data quality for advertising feeds (Google Shopping, etc.). Performance & Reporting Track daily/weekly performance metrics. Use data from Shopify, Google Analytics, and other tools to identify trends and opportunities. What We’re Looking For Essential: At least 1 year’s experience in e-commerce or digital trading (retail environment preferred). Commercially aware with an analytical mindset and strong attention to detail. Confident using spreadsheets and working with data. Excellent written and verbal communication skills. Proactive, organised, and comfortable managing multiple tasks. Experience handling customer queries online or via email. Full right to work in the UK. Desirable: Experience using Shopify or similar e-commerce platforms. Familiarity with Google Analytics and reporting tools. Interest in watches, accessories, or consumer retail products
E-Commerce Trading Specialist employer: The Advocate Group
Contact Detail:
The Advocate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Trading Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your e-commerce expertise. Whether it’s a mock-up of a product page or an analysis of market trends, let your creativity shine!
✨Tip Number 3
Prepare for interviews by researching the company’s online presence. Know their products, pricing strategies, and recent promotions. This will help you demonstrate your passion and understanding of their business during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace E-Commerce Trading Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your e-commerce experience and any analytical skills you have, as these are key for the E-Commerce Trading Specialist role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for online sales and customer experience. Share specific examples of how you've driven results in previous roles, and don’t forget to mention your interest in our new Shopify website!
Show Off Your Data Skills: Since this role involves a lot of data analysis, make sure to mention any experience you have with spreadsheets, Google Analytics, or similar tools. We want to see how you can use data to identify trading opportunities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Advocate Group
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around trading and merchandising. Familiarise yourself with the latest trends in online retail, and be ready to discuss how you can optimise product listings and pricing strategies.
✨Show Off Your Analytical Skills
Since this role requires a strong analytical mindset, prepare to talk about your experience with data analysis. Bring examples of how you've used tools like Google Analytics or Shopify to track performance metrics and identify trading opportunities.
✨Demonstrate Customer-Centric Thinking
This position is all about enhancing the customer experience, so think of specific instances where you've improved customer service or resolved issues. Be ready to share how you’ve contributed to a seamless online shopping experience in your previous roles.
✨Be Proactive and Organised
The ability to manage multiple tasks is key in this role. Prepare to discuss how you prioritise your workload and stay organised, especially when supporting promotional campaigns or product launches. Show them you're someone who takes initiative!
