At a Glance
- Tasks: Ensure top-notch beer quality and support customers in a hands-on role.
- Company: Join a fast-growing, respected alcohol-free beer brand.
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Other info: Enjoy a collaborative environment with opportunities for growth.
- Why this job: Be part of shaping product quality and enhancing customer experiences.
- Qualifications: Experience in drinks or hospitality, with a passion for beer quality.
The predicted salary is between 30000 - 40000 £ per year.
A fast-growing and highly respected alcohol-free beer brand is looking for a passionate and technically minded Beer Dispense Technician to join the team. This is an exciting opportunity to play a key role in ensuring exceptional product quality across the on-trade, supporting customers, driving best practice, and helping deliver a consistently outstanding consumer experience.
This role is ideal for someone with experience in the hospitality or drinks industry who is passionate about beer quality, enjoys building relationships, and thrives in a hands-on, customer-facing environment.
The Role:
- Maintaining the quality of draught beer across on-trade customer accounts, ensuring the highest standards from cellar to glass.
- Acting as a trusted advisor to customers, providing guidance on cellar management, dispense quality, and industry best practice.
- Completing technical support visits including line installations, servicing, audits, surveys, and preventative maintenance.
- Delivering bar staff training to improve product knowledge and quality standards in outlet.
- Supporting the investigation and resolution of customer quality complaints.
- Ensuring compliance with dispense quality standards, product specifications, health and safety requirements, and technical documentation.
- Building strong working relationships with external technical dispense partners and service providers.
- Supporting the setup and management of draught dispense systems at events and activations.
- Acting as a technical support function for the Sales team, identifying opportunities to improve product visibility, quality, and commercial performance within accounts.
- Supporting the rollout of quality and dispense initiatives across the customer base.
- Assisting with product tasting sessions and internal quality assessments.
- Managing workload effectively to ensure all technical jobs are completed safely, on time, and to a high standard.
- Monitoring stock levels of parts, consumables, and equipment to ensure efficient service delivery.
About You:
- Experience within the drinks, brewing, hospitality, or dispense industry.
- A genuine passion for beer quality and delivering exceptional customer experiences.
- Strong understanding of draught dispense systems, cellar management, or technical service environments.
- Confident working directly with customers and building strong professional relationships.
- Excellent communication and training skills, with the ability to influence and educate stakeholders.
- A proactive and solutions-focused mindset with strong attention to detail.
- Comfortable working independently and managing your own schedule and priorities.
- Highly organised with excellent time management skills.
- A collaborative team player who enjoys supporting colleagues and contributing to wider business objectives.
- Full UK driving licence and willingness to travel regularly to customer sites and events.
Benefits:
- Competitive salary and benefits package.
- Opportunity to join one of the UK's most exciting and rapidly growing drinks brands.
- Career development opportunities within a high-growth business.
- A collaborative, ambitious, and people-focused culture.
- The chance to play a key role in shaping product quality and customer experience across a premium brand.
Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy.
Beer Dispense Technician employer: The Advocate Group
Join a fast-growing and highly respected alcohol-free beer brand as a Beer Dispense Technician, where your passion for beer quality and customer service will be valued. Enjoy a competitive salary, career development opportunities, and a collaborative work culture that prioritises people and innovation. This role offers the unique chance to shape product quality and enhance consumer experiences in a dynamic environment, making it an excellent employer for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Beer Dispense Technician
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Advocate Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Advocate Group
Don't be shy about reaching out to The Advocate Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Beer Dispense Technician
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Advocate Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Advocate Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
