Advocate (zero hours) – Independent Health Complaints in Dorchester
Advocate (zero hours) – Independent Health Complaints

Advocate (zero hours) – Independent Health Complaints in Dorchester

Dorchester Freelance 10 - 15 £ / hour (est.) Home office (partial)
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At a Glance

  • Tasks: Support individuals in expressing their views and understanding their rights.
  • Company: Join The Advocacy People, a leading independent charity focused on empowering voices.
  • Benefits: Enjoy flexible hours, training opportunities, and an employee discount scheme.
  • Why this job: Make a real difference in people's lives while working in a supportive team.
  • Qualifications: No specific experience required; creativity and communication skills are key.
  • Other info: Home-based role with travel in Dorset; must have own transport.

The predicted salary is between 10 - 15 £ per hour.

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people's rights and entitlements and empowers people to advocate for themselves or speak up for them when they can't. The Advocacy People are an independent Human Rights based charity and one of the UK's largest providers of advocacy related and Healthwatch services who make sure people are heard when it matters most.

Being an advocate makes a difference so if you're hoping for a rewarding varied interesting role as part of a friendly supportive team read on!

About the role

Advocates support people to express their views, understand their rights and make informed decisions. Much of their work is with some of the most vulnerable in our society who cannot speak up for themselves and have no family members or friends who can do so. Most of what we do operates within legislative frameworks. This post is primarily focussed on Independent Health Complaints although you may be required to cover other advocacy strands.

We are looking to recruit a permanent multi-skilled advocate to join our busy Dorset multi-disciplinary team working on a zero-hours basis starting salary 24562 per annum FTE hourly rate 12.76.

What we need from you

Putting people at the heart of what you do, you will work with people from across our communities. How you work will depend on each individual so the ability to communicate in a variety of ways verbally and non-verbally with clients and professionals is key to success. You may or may not have direct experience of this in your own life or in another role or have relevant qualifications but this isn't a problem as we can offer training. We're looking for people who are creative, flexible and organised able to balance direct work with people with important administrative tasks.

This role is home-based with regular travel mainly in Dorset and surrounding areas and we need you to be based within the Dorset boundary as if living outside the county you will only be reimbursed expenses from the border. You must have access to both a stable home broadband service and good mobile signal, a full driving licence and your own transport as well as flexibility with working hours.

What happens next

If you'd like to know more the full job description and information about how to apply can be found on our website. Anyone joining our team is subject to The Advocacy People's Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks including the appropriate DBS clearance and 2 satisfactory references one of which will need to be from your most recent or current employer have been received.

We look forward to hearing from you!

Closing Date: 09:00 8th December 2025

Interview Date: Flexible

Interview venue: MS Teams

If you would like to discuss the role further please contact Abbi Sheppard.

The Company

The Advocacy People and Healthwatch share core values which are all about people's voices: empowering people to speak up; amplifying service user voices; enabling people to take part in and influence decision-making about health and social care; and providing information which helps people make informed decisions. As an independent charity grounded in Human Rights principles we take pride in being one of the UK's foremost providers of advocacy and Healthwatch services. We're on a mission to make sure that when it truly matters everyone's voice counts. Together we support those who often feel sidelined helping them shape decisions that affect their lives and communities.

Come and be a part of our welcoming community where your voice matters and your contributions make a real difference.

EDI

By embracing Equity, Diversity and Inclusion we can build a stronger more resilient organisation and work together to create a more just and equitable society. We invite all members of our community to join us in this important journey toward positive change.

Registered charity no.: .

NB: The Advocacy People reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.

The Benefits

  • Employee discount scheme
  • Training & Development
  • Employee assistance programme

Advocate (zero hours) – Independent Health Complaints in Dorchester employer: The Advocacy People

The Advocacy People is an exceptional employer, offering a rewarding and varied role as an Advocate within a supportive and friendly team. With a strong commitment to employee growth through training and development opportunities, we empower our staff to make a meaningful impact in the lives of vulnerable individuals across Dorset. Our inclusive work culture prioritises equity, diversity, and inclusion, ensuring that every voice is heard and valued, making it a truly fulfilling place to work.
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Contact Detail:

The Advocacy People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Advocate (zero hours) – Independent Health Complaints in Dorchester

Tip Number 1

Network like a pro! Reach out to people in the advocacy field, attend local events, or join online forums. The more connections we make, the better our chances of landing that dream role.

Tip Number 2

Prepare for those interviews! Research common questions for advocacy roles and practice your responses. We want to show how our skills align with the values of The Advocacy People.

Tip Number 3

Showcase our passion for advocacy! During interviews, share personal stories or experiences that highlight our commitment to empowering others. It’s all about making that emotional connection.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of any updates or new opportunities that pop up.

We think you need these skills to ace Advocate (zero hours) – Independent Health Complaints in Dorchester

Advocacy Skills
Communication Skills
Empathy
Understanding of Health and Social Care Legislation
Organisational Skills
Flexibility
Creativity
Interpersonal Skills
Problem-Solving Skills
Ability to Work Independently
Administrative Skills
Transport Accessibility
Digital Literacy

Some tips for your application 🫡

Show Your Passion for Advocacy: When writing your application, let your passion for advocacy shine through! Share why you believe in empowering individuals and how you can make a difference in their lives. We want to see your genuine interest in the role.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the job description. Highlight any relevant experience you have, even if it’s not directly related, as we value diverse backgrounds!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The Advocacy People

Know Your Advocacy Basics

Before the interview, brush up on the fundamentals of advocacy, especially in health and social care. Understand the rights and entitlements of individuals you may be supporting, as well as the legislative frameworks that guide your work. This knowledge will show your commitment to the role and help you answer questions confidently.

Showcase Your Communication Skills

Since communication is key in this role, prepare examples of how you've effectively communicated with diverse groups. Think about times when you've had to adapt your communication style to meet the needs of different individuals. This will demonstrate your flexibility and ability to connect with clients from various backgrounds.

Highlight Your Organisational Skills

As an advocate, you'll need to balance direct client work with administrative tasks. Be ready to discuss how you manage your time and stay organised, especially when juggling multiple responsibilities. Share specific strategies or tools you use to keep everything on track, which will reassure the interviewers of your capability.

Prepare Questions About the Role

Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the types of cases you might handle or how the team supports each other. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Advocate (zero hours) – Independent Health Complaints in Dorchester
The Advocacy People
Location: Dorchester
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  • Advocate (zero hours) – Independent Health Complaints in Dorchester

    Dorchester
    Freelance
    10 - 15 £ / hour (est.)
  • T

    The Advocacy People

    50-100
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