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- Tasks: Manage the hiring process and support clients using VMS technology.
- Company: Dynamic company focused on optimising workforce solutions.
- Benefits: Flexible work arrangements, competitive pay, and professional growth opportunities.
- Why this job: Be a key player in shaping workforce strategies and enhancing client relationships.
- Qualifications: Strong communication skills and experience in recruitment or project management.
- Other info: Work one day a week from our Warwick office with a vibrant team.
The predicted salary is between 36000 - 60000 £ per year.
The Program Consultant serves as a key liaison between clients, suppliers, and internal teams, ensuring the effective execution of the contingent workforce program across all stages of the requisition and hiring process. This role combines high-touch customer service with operational expertise to support requisition management, system administration, supplier coordination, and candidate onboarding via Vendor Management System (VMS) technology. The Program Consultant is responsible for providing front-line support, ensuring compliance with program processes, and optimizing service delivery for multiple client work locations. This role will require working 1 day per week from our Warwick office.
What you’ll be doing:
- Manage full lifecycle of requisition activity using VMS technology, including creation, updates, changes, cancellations, and status tracking.
- Receive and review new requisition requests; validate accuracy and completeness prior to entry and routing.
- Partner with hiring managers and consultants to schedule intake calls, resume reviews, interviews, and debriefs.
- Assign appropriate suppliers to requisitions based on supplier capabilities and performance data.
- Track onboarding milestones and ensure all pre-hire steps are completed in a timely and compliant manner.
- Build and maintain proactive relationships with client users, hiring managers, and supplier contacts through regular communication and site visits.
- Act as the initial point of contact for client and supplier inquiries, resolving issues or escalating as appropriate using standardized procedures.
- Support supplier community with training on SOPs, compliance requirements, and VMS best practices.
- Assist with supplier assessments and performance tracking to ensure alignment with program goals.
- Troubleshoot functional issues within the VMS platform and elevate complex technical concerns appropriately.
- Maintain electronic records and system fields (e.g., cost center numbers, customer IDs) to ensure data integrity.
- Monitor and document all requisition and candidate activity to maintain audit readiness and program compliance.
- Run reports, manage timekeeping adjustments, and support ticket resolution as needed.
- Coordinate frequently with Program Managers, Sr Program Consultants, and Engagement Coordinators to ensure accurate and timely execution of deliverables.
- Make recommendations for process improvements and support implementation of operational enhancements.
- Participate in special projects and perform other duties as assigned.
Program Consultant employer: The Adecco Group
Contact Detail:
The Adecco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Program Consultant role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their contingent workforce program and think about how your skills can enhance their operations. We want you to shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to requisition management and supplier coordination. This will help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Program Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Consultant role. Highlight your experience with VMS technology and any relevant customer service skills. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since this role involves liaising with clients and suppliers, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share an example of a time you resolved an issue through effective communication.
Highlight Your Organisational Skills: As a Program Consultant, you'll be managing multiple requisitions and ensuring compliance. Make sure to mention any experience you have with multitasking or project management. We love seeing candidates who can juggle tasks like pros!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at The Adecco Group
✨Know Your VMS Inside Out
Since the role involves managing requisition activity using VMS technology, make sure you’re familiar with how it works. Brush up on its features and functionalities, and be ready to discuss any experience you have with similar systems.
✨Showcase Your Customer Service Skills
As a Program Consultant, you'll need to build relationships with clients and suppliers. Prepare examples of how you've successfully managed client relationships or resolved issues in previous roles. This will demonstrate your high-touch customer service approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to juggle various responsibilities or resolve conflicts, and be ready to share those experiences.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their mission and recent projects, and think about how your personal values align with theirs. This will help you articulate why you’re a great fit for the team.
