Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Review and resolve complex pension complaints while liaising with third parties.
- Company: Join a leading firm in the pension industry, working remotely.
- Benefits: Earn £330/day plus bonuses, with flexible remote work options.
- Why this job: Make a real difference by helping clients navigate their pension issues.
- Qualifications: Level 4 qualified in financial planning with experience in pension complaints.
- Other info: 6-month contract with potential for career growth in a dynamic environment.
The predicted salary is between 66000 - 79200 £ per year.
Pension Complaint / Claims Specialist – Remote (UK based) £330/day + bonus
Pension Claims / Complaints Specialist | Pension Industry | Remote | £330/day plus retention bonus INSIDE IR35 | 6 month initial contract
Our client is looking for a Pensions Complaints Advisor (Level 4 qualified in financial planning) to work on a number of complex Pension Complaints. You’ll be responsible for reviewing and resolving consumer complaints against various ranges of Pension products including Defined Benefits, Money Purchase Schemes, and SIPP’s – reviewing point of sale documentation to ensure that the product was suitable to the client at the time and liaising with various third parties including pension providers financial advisors.
Your background will be in Pensions Complaints and Claims.
Your Key Skills & Experience:
- Pension Complaints
- Reviewing and resolving consumer complaints
- Level 4 qualified in financial planning
- Reviewing pensions documentation
- Liaising with 3rd parties
- Great written and verbal communication skills
This role is remote (you\’d have to be UK based)
6 month initial contract length
£330/day Inside IR35 (so you’d be working through an Umbrella Company) and you’d be paid a bonus in addition to your day rate.
If this sounds of interest, please do send me your CV to start a conversation around this.
Pension Complaints Specialist employer: The Adecco Group
Contact Detail:
The Adecco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Complaints Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the pension industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of pension products and complaints handling. We recommend practising common interview questions related to your experience with Defined Benefits and Money Purchase Schemes.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your Level 4 qualification and any relevant experience in resolving complex pension complaints. Make sure to share specific examples that demonstrate your expertise.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Pension Complaints Specialist role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Pension Complaints Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling pension complaints and claims. Use keywords from the job description to show that you’re a perfect fit for the role.
Showcase Your Skills: Don’t forget to emphasise your Level 4 qualification in financial planning. This is crucial for the role, so make it stand out in your application!
Be Clear and Concise: When writing your cover letter, keep it straightforward. Clearly explain why you’re interested in the position and how your background aligns with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get the ball rolling on your potential new role!
How to prepare for a job interview at The Adecco Group
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of different pension products, especially Defined Benefits and Money Purchase Schemes. Familiarise yourself with common complaints and resolutions in the industry, as this will show your expertise and confidence during the interview.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios involving pension complaints. Think of examples from your past experience where you successfully resolved complex issues. This will demonstrate your problem-solving skills and ability to handle challenging situations.
✨Communicate Clearly and Effectively
Since great written and verbal communication skills are key for this role, practice articulating your thoughts clearly. You might be asked to explain a complex pension concept or complaint resolution process, so being concise and clear is essential.
✨Research the Company and Its Values
Take some time to understand the company’s mission and values. Knowing what they stand for will help you align your answers with their expectations and show that you’re genuinely interested in being part of their team.