At a Glance
- Tasks: Lead a dynamic team in managing recruitment operations and ensuring client satisfaction.
- Company: Join a leading workforce solutions provider with a focus on innovation and collaboration.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact by guiding teams and enhancing recruitment processes.
- Qualifications: 5+ years in workforce solutions and experience with Vendor Management Systems required.
The predicted salary is between 50000 - 65000 £ per year.
The Program Team Lead plays a critical leadership role within a contingent workforce or talent management program. This position is responsible for guiding day-to-day operations, supporting client stakeholders, mentoring team members, managing requisition activities through Vendor Management Systems (VMS), and ensuring adherence to service level agreements (SLAs), compliance standards, and overall program success.
The ideal candidate has a background in workforce solutions, procurement, recruitment, or vendor management, and demonstrates strong leadership, communication, and analytical skills. The role demands strategic thinking and operational excellence, with a focus on continuous improvement, stakeholder satisfaction, and cross‑functional collaboration.
What you’ll be doing:
- Lead and manage a team of program coordinators, consultants, or specialists, ensuring effective execution of responsibilities and achievement of SLA targets.
- Provide coaching, performance feedback, and training to team members to foster a high performance, team‑oriented culture.
- Monitor daily team operations to ensure efficient, accurate, and compliant service delivery.
- Support staff onboarding, scheduling, and resource planning in alignment with business needs.
- Serve as the primary escalation point for client stakeholders and internal users, offering resolution guidance for complex or sensitive issues.
- Build and maintain strong relationships with client hiring managers to understand their workforce needs and provide consultative support.
- Participate in client meetings, business reviews, and ongoing program alignment discussions to ensure satisfaction and performance.
- Oversee all stages of requisition activity and candidate lifecycle using VMS tools (e.g., Fieldglass, Beeline).
- Review, vet, and shortlist candidate submissions to ensure qualified talent is presented to hiring managers in a timely manner.
- Monitor and ensure compliance with established policies, procedures, and program guidelines.
- Identify process inefficiencies and contribute to continuous improvement initiatives and SOP updates.
- Partner with supplier/vendor communities to ensure alignment with program expectations regarding candidate quality, onboarding, and performance.
- Ensure vendors comply with rate structures, requisition requirements, and onboarding/offboarding procedures.
- Evaluate supplier performance and contribute to data‑driven vendor management strategies.
- Generate, interpret, and present regular and ad‑hoc reports to clients and internal leadership, including program performance metrics, cost savings, and compliance summaries.
- Leverage insights to influence decision‑making and drive program enhancements.
- Support audits and ensure accuracy of data within the VMS and related platforms.
- Participate in special projects and perform other duties as assigned.
About you:
Education & Job Requirements:
- Bachelor’s degree in business, Human Resources, Supply Chain, or a related field, or equivalent work experience.
- Minimum of 5 years in a workforce solutions, MSP, recruitment, or procurement environment.
- At least 1‑2 years in a team lead or supervisory role.
- Experience with Vendor Management Systems (e.g., Beeline, Fieldglass) required.
- Familiarity with Statement of Work (SOW) engagements is a plus.
Knowledge, Skills & Abilities:
- Skilled in communicating effectively verbally and in writing.
- Fluent level of English.
- Ability to establish and maintain effective working relationships.
- Strong leadership and team management capabilities.
- Strong customer service orientation and client relationship management.
- Analytical mindset with the ability to interpret data and draw actionable conclusions.
- Detail‑oriented with exceptional organizational and multitasking skills.
- Ability to work independently under minimal supervision and meet deadlines.
- Experience in recruiting and talent lifecycle management is highly desirable.
- Knowledge of rate structures, employment classifications, and workforce compliance.
- Proficient with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
The Adecco Group is proud to be an Equal Opportunity Employer.
Program Team Lead - Recruitment in London employer: The Adecco Group
At Adecco Group, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Program Team Lead in Recruitment, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working collaboratively with a talented team. Our commitment to operational excellence and stakeholder satisfaction, combined with our supportive culture, makes us an exceptional employer for those seeking meaningful and rewarding careers in talent management.
StudySmarter Expert Advice🤫
We think this is how you could land Program Team Lead - Recruitment in London
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including The Adecco Group, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like The Adecco Group!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Program Team Lead - Recruitment in London
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at The Adecco Group that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Program Team Lead - Recruitment at The Adecco Group, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at The Adecco Group
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch The Adecco Group to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
