At a Glance
- Tasks: Build and scale a global community of AI change leaders to drive AI adoption.
- Company: Join SparkAI, part of the Adecco Group, focused on impactful AI transformation.
- Benefits: Inclusive culture, professional growth opportunities, and a chance to shape AI literacy.
- Other info: Dynamic role with a focus on collaboration and innovation in a fast-evolving field.
- Why this job: Be a key player in empowering others to embrace AI and make a real difference.
- Qualifications: Experience in community management and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
About the role
SparkAI is the Adecco Group’s global function responsible for accelerating safe, high-impact AI adoption and building AI skills and literacy across the organization. SparkAI develops learning programs, tools, ambassador communities, and enablement initiatives that support transformation at scale.
Position Summary
The Community Engagement Manager is responsible for building, maturing, and scaling the SparkAI Ambassador Network—our global community of AI-confident change leaders who accelerate AI adoption across The Adecco Group. This role ensures that the Ambassador community is equipped, connected, consistent, and impactful as a core lever in SparkAI’s people enablement strategy. The ideal candidate is a community builder, a change practitioner, and a storyteller who understands human adoption patterns and can translate AI strategy into practical, engaging grassroots activation.
What you’ll be doing
- Strengthen & Mature the SparkAI Ambassador Network
- Evolve the network from foundational to advanced maturity—improving clarity, consistency, and confidence across the global cohort.
- Build structures that enhance capability, connection, and credibility, reflecting the monthly mission-based cadence.
- Define clear roles, expectations, development paths, reapplication processes, and recognition models for ambassadors.
- Lead Community Engagement & Activation
- Design and run community programs (monthly missions, Q&A sessions, spotlights, regional meetups, show-and-tell sessions).
- Create safe spaces for peer learning, sharing use cases, and surfacing real adoption blockers—supporting decentralised, peer-driven enablement.
- Elevate ambassador storytelling to spark awareness and excitement across teams, aligned with toolkit principles around promoting success stories and practical examples.
- Drive Change Management for AI Adoption
- Use structured change and adoption models (Awareness → Understanding → Acceptance → Adoption → Commitment) to guide stakeholders and ambassadors through the change journey.
- Partner with ambassadors to reduce friction, build local trust, and normalise responsible experimentation with everyday AI tools.
- Equip ambassadors to lead empathy-driven conversations that ease transitions and support behaviour change.
- Build and Curate Community Resources
- Create toolkits, playbooks, facilitation guides, mission briefs, and engagement assets that enable ambassadors to confidently activate colleagues.
- Maintain and evolve central resource hubs (Teams sites, shared spaces), ensuring content is fresh, accessible, and aligned with the group’s AI narrative and responsible AI principles.
- Collaborate with our Senior Learning Solutions Manager to integrate ambassador-specific versions of learning materials.
- Manage Community Communications
- Develop communications that clarify direction, reduce noise, and align messaging across global teams—reflecting the structured, people-centric communication patterns.
- Work with the Comms team to publish monthly updates, success stories, reminders, and campaign content.
- Create simple, compelling narratives that help colleagues understand why AI matters and how to adopt it responsibly.
- Measure Network Health & Impact
- Define and track KPIs such as engagement, mission completion, regional participation, ambassador confidence, and local adoption outcomes.
- Use ambassador insights as a feedback loop to SparkAI—surfacing barriers, sentiment, and opportunities for improvement.
- Continuously refine programs based on data, ambassador feedback, and change adoption signals.
About you
- Experience in community management, change management, employee engagement, or transformation roles is a strong asset.
- Experience running global community programs or ambassador networks at scale is a strong asset.
- Strong grounding in change management principles (e.g., ADKAR-like models).
- Excellent facilitation and communication skills.
- Ability to convert complex AI topics into accessible, human-centered messages.
- High comfort with ambiguity, iteration, and fast-evolving AI environments.
Inclusion
We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.
Community Engagement Manager - SparkAI in London employer: The Adecco Group
At SparkAI, part of the Adecco Group, we pride ourselves on fostering a vibrant work culture that champions innovation and community engagement. As a Community Engagement Manager, you will be at the forefront of building a global network of AI ambassadors, with ample opportunities for personal and professional growth in a supportive environment that values diversity and inclusion. Our commitment to employee development, coupled with our dynamic approach to AI adoption, makes us an exceptional employer for those seeking meaningful and impactful work.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engagement Manager - SparkAI in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the AI and community engagement space. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with hiring managers or during interviews, share engaging stories about your past experiences in community building and change management. This will help them see how you can bring that spark to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like SparkAI, and express your interest in their mission. Sometimes, creating your own opportunity is the best way to land a role that fits you perfectly.
✨Tip Number 4
Keep learning and adapting! Stay updated on the latest trends in AI and community engagement. Consider taking online courses or attending workshops to boost your skills. This not only makes you a stronger candidate but also shows employers that you’re committed to personal growth.
We think you need these skills to ace Community Engagement Manager - SparkAI in London
Some tips for your application 🫡
Show Your Community Spirit:When you're writing your application, let us see your passion for community building! Share examples of how you've engaged and activated communities in the past. We love a good story that showcases your ability to connect people and drive change.
Be Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Highlight your relevant experience and skills without fluff. Remember, we want to know how you can help us strengthen the SparkAI Ambassador Network.
Tailor Your Application:Don’t just send a generic application! Tailor it to the Community Engagement Manager role. Use keywords from the job description and show us how your background aligns with our mission at SparkAI. This will make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Adecco Group
✨Know Your Community
Before the interview, dive deep into SparkAI's Ambassador Network. Understand its mission, structure, and recent initiatives. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.
✨Showcase Your Storytelling Skills
As a Community Engagement Manager, storytelling is key. Prepare examples of how you've successfully communicated complex ideas in an engaging way. Think about times you've inspired others or led change—these stories will resonate well.
✨Demonstrate Change Management Expertise
Familiarise yourself with change management models like ADKAR. Be ready to discuss how you've applied these principles in past roles to drive community engagement and adoption. Highlight specific outcomes to back up your claims.
✨Prepare for Questions on AI Adoption
Expect questions about AI adoption challenges and strategies. Think about how you would create safe spaces for peer learning and address common blockers. Showing that you can think critically about these issues will set you apart.
