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For Companies At a Glance
- Tasks: Build and scale a global community of AI change leaders to drive AI adoption.
- Company: Join SparkAI, part of the Adecco Group, leading AI transformation.
- Benefits: Flexible work environment, competitive salary, and opportunities for personal growth.
- Other info: Inclusive culture that values diverse talents and perspectives.
- Why this job: Make a real impact by empowering others to embrace AI responsibly.
- Qualifications: Experience in community management and strong communication skills required.
The predicted salary is between 50000 - 65000 ÂŁ per year.
About the role
SparkAI is the Adecco Group’s global function responsible for accelerating safe, high-impact AI adoption and building AI skills and literacy across the organization. SparkAI develops learning programs, tools, ambassador communities, and enablement initiatives that support transformation at scale.
Position Summary
The Community Engagement Manager is responsible for building, maturing, and scaling the SparkAI Ambassador Network—our global community of AI‑confident change leaders who accelerate AI adoption across The Adecco Group. This role ensures that the Ambassador community is equipped, connected, consistent, and impactful as a core lever in SparkAI’s people enablement strategy. The ideal candidate is a community builder, a change practitioner, and a storyteller who understands human adoption patterns and can translate AI strategy into practical, engaging grassroots activation.
What you’ll be doing
- Strengthen & Mature the SparkAI Ambassador Network
- Evolve the network from foundational to advanced maturity—improving clarity, consistency, and confidence across the global cohort.
- Build structures that enhance capability, connection, and credibility, reflecting the monthly mission‑based cadence.
- Define clear roles, expectations, development paths, reapplication processes, and recognition models for ambassadors.
- Lead Community Engagement & Activation
- Design and run community programs (monthly missions, Q&A sessions, spotlights, regional meetups, show‑and‑tell sessions).
- Create safe spaces for peer learning, sharing use cases, and surfacing real adoption blockers—supporting decentralised, peer‑driven enablement.
- Elevate ambassador storytelling to spark awareness and excitement across teams, aligned with toolkit principles around promoting success stories and practical examples.
- Drive Change Management for AI Adoption
- Use structured change and adoption models (Awareness → Understanding → Acceptance → Adoption → Commitment) to guide stakeholders and ambassadors through the change journey.
- Partner with ambassadors to reduce friction, build local trust, and normalise responsible experimentation with everyday AI tools.
- Equip ambassadors to lead empathy‑driven conversations that ease transitions and support behaviour change.
- Build and Curate Community Resources
- Create toolkits, playbooks, facilitation guides, mission briefs, and engagement assets that enable ambassadors to confidently activate colleagues.
- Maintain and evolve central resource hubs (Teams sites, shared spaces), ensuring content is fresh, accessible, and aligned with the group’s AI narrative and responsible AI principles.
- Collaborate with our Senior Learning Solutions Manager to integrate ambassador‑specific versions of learning materials.
- Manage Community Communications
- Develop communications that clarify direction, reduce noise, and align messaging across global teams—reflecting the structured, people‑centric communication patterns.
- Work with the Comms team to publish monthly updates, success stories, reminders, and campaign content.
- Create simple, compelling narratives that help colleagues understand why AI matters and how to adopt it responsibly.
- Measure Network Health & Impact
- Define and track KPIs such as engagement, mission completion, regional participation, ambassador confidence, and local adoption outcomes.
- Use ambassador insights as a feedback loop to SparkAI—surfacing barriers, sentiment, and opportunities for improvement.
- Continuously refine programs based on data, ambassador feedback, and change adoption signals.
About you
- Experience in community management, change management, employee engagement, or transformation roles is a strong asset.
- Experience running global community programs or ambassador networks at scale is a strong asset.
- Strong grounding in change management principles (e.g., ADKAR‑like models).
- Excellent facilitation and communication skills.
- Ability to convert complex AI topics into accessible, human‑centered messages.
- High comfort with ambiguity, iteration, and fast‑evolving AI environments.
Inclusion
We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.
Community Engagement Manager - SparkAI employer: The Adecco Group
Contact Detail:
The Adecco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Manager - SparkAI
✨Tip Number 1
Network like a pro! Get out there and connect with people in the AI and community management space. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with hiring managers or during interviews, share engaging stories about your past experiences in community building and change management. Make it relatable and highlight how you’ve driven engagement and adoption in previous roles.
✨Tip Number 3
Be proactive in your approach! Don’t just wait for job openings to pop up. Reach out to companies you admire, like SparkAI, and express your interest in their mission. Sometimes, creating your own opportunity can lead to amazing results!
✨Tip Number 4
Utilise our website for applications! We’ve got all the resources you need to apply effectively. Tailor your application to showcase your community engagement experience and how you can contribute to the SparkAI Ambassador Network. Let’s get you on board!
We think you need these skills to ace Community Engagement Manager - SparkAI
Some tips for your application 🫡
Show Your Community Spirit: When you're writing your application, let us see your passion for community building! Share examples of how you've engaged and activated communities in the past. We want to know how you can strengthen our SparkAI Ambassador Network.
Be a Storyteller: Remember, storytelling is key! Use your application to weave in narratives that highlight your experience with change management and AI adoption. Make it relatable and engaging, so we can picture you as a change leader in our team.
Keep It Clear and Concise: While we love a good story, clarity is crucial. Make sure your application is easy to read and straight to the point. Highlight your skills and experiences that align with the role without overwhelming us with too much information.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at StudySmarter!
How to prepare for a job interview at The Adecco Group
✨Know Your Community Engagement Strategies
Familiarise yourself with community management principles and change management models like ADKAR. Be ready to discuss how you’ve successfully built and scaled communities in the past, especially in relation to AI adoption.
✨Showcase Your Storytelling Skills
Prepare examples of how you've translated complex topics into engaging narratives. Think about specific instances where your storytelling has sparked interest or driven action within a community.
✨Demonstrate Your Facilitation Expertise
Be prepared to discuss your experience in running community programs and facilitating discussions. Highlight any successful Q&A sessions or meetups you've organised, and how they contributed to community engagement.
✨Emphasise Data-Driven Decision Making
Talk about how you measure the success of community initiatives. Bring examples of KPIs you've tracked and how you've used feedback to refine programs, showing that you can adapt and improve based on data.