At a Glance
- Tasks: Build and scale a global community of AI change leaders to drive AI adoption.
- Company: Join The Adecco Group, a leader in innovative workforce solutions.
- Benefits: Inclusive culture, professional growth, and flexible working options.
- Other info: Dynamic role with opportunities for creativity and collaboration.
- Why this job: Make a real impact by empowering others to embrace AI technology.
- Qualifications: Experience in community management and strong communication skills required.
The predicted salary is between 50000 - 65000 € per year.
The Community Engagement Manager is responsible for building, maturing, and scaling the SparkAI Ambassador Network—our global community of AI‑confident change leaders who accelerate AI adoption across The Adecco Group. This role ensures that the Ambassador community is equipped, connected, consistent, and impactful as a core lever in SparkAI’s people enablement strategy. The ideal candidate is a community builder, a change practitioner, and a storyteller who understands human adoption patterns and can translate AI strategy into practical, engaging grassroots activation.
Key Responsibilities
- Strengthen & Mature the SparkAI Ambassador Network: Evolve the network from foundation to advanced maturity—improving clarity, consistency, and confidence across global cohort. Build structures that enhance capability, connection, and credibility, reflecting the monthly mission‑based cadence. Define clear roles, expectations, development paths, reapplication processes, and recognition models for ambassadors.
- Lead Community Engagement & Activation: Design and run community programs (monthly missions, Q&A sessions, spotlights, regional meetups, show‑and‑tell sessions). Create safe spaces for peer learning, sharing use cases, surfacing real adoption blockers—supporting decentralised, peer‑driven enablement. Elevate ambassador storytelling to spark awareness and excitement across teams, aligned with toolkit principles around promoting success stories and practical examples.
- Drive Change Management for AI Adoption: Use structured change and adoption models (Awareness → Understanding → Acceptance → Adoption → Commitment) to guide stakeholders and ambassadors through the change journey. Partner with ambassadors to reduce friction, build local trust, and normalise responsible experimentation with everyday AI tools. Equip ambassadors to lead empathy‑driven conversations that ease transitions and support behaviour change.
- Build and Curate Community Resources: Create toolkits, playbooks, facilitation guides, mission briefs, and engagement assets that enable ambassadors to confidently activate colleagues. Maintain and evolve central resource hubs (Teams sites, shared spaces), ensuring content is fresh, accessible and aligned with the group’s AI narrative and responsible AI principles. Collaborate with our Senior Learning Solutions Manager to integrate ambassador‑specific versions of learning materials.
- Manage Community Communications: Develop communications that clarify direction, reduce noise, and align messaging across global teams—reflecting the structured people‑centric communication patterns. Work with the Comms team to publish monthly updates, success stories, reminders, and campaign content. Create simple, compelling narratives that help colleagues understand why AI matters and how to adopt it responsibly.
- Measure Network Health & Impact: Define and track KPIs such as engagement, mission completion, regional participation, ambassador confidence, and local adoption outcomes. Use ambassador insights as a feedback loop to SparkAI—surfacing barriers, sentiment, and opportunities for improvement. Continuously refine programs based on data, ambassador feedback, and change adoption signals.
Qualifications & Experience
- Experience in community management, change management, employee engagement, or transformation roles is a strong asset.
- Experience running global community programs or ambassador networks at scale is a strong asset.
- Strong grounding in change management principles (e.g., ADKAR‑like models).
- Excellent facilitation and communication skills.
- Ability to convert complex AI topics into accessible, human‑centered messages.
- High comfort with ambiguity, iteration, and fast‑evolving AI environments.
Inclusion
We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.
Accommodations
We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.
Community Engagement Manager - AI Skilling & Adoption (SparkAI) employer: The Adecco Group
At The Adecco Group, we pride ourselves on fostering a vibrant work culture that champions diversity, inclusion, and personal growth. As a Community Engagement Manager for SparkAI, you will be part of a dynamic team dedicated to empowering AI adoption through community building and innovative engagement strategies. Our commitment to employee development, coupled with our global reach, offers unique opportunities for meaningful impact and career advancement in the rapidly evolving field of AI.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engagement Manager - AI Skilling & Adoption (SparkAI)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups related to AI and community engagement. The more you engage, the more likely you are to hear about job opportunities before they even hit the market.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with potential employers, share your experiences in community management and change initiatives. Make it relatable and engaging—this is your time to shine and demonstrate how you can drive AI adoption.
✨Tip Number 3
Don’t just apply—follow up! After submitting your application through our website, drop a quick email to the hiring manager or recruiter. Express your enthusiasm for the role and mention something specific about the company that excites you. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by practising common questions related to community engagement and change management. Think about how you can relate your past experiences to the responsibilities of the Community Engagement Manager role. Confidence is key, so rehearse until you feel ready to impress!
We think you need these skills to ace Community Engagement Manager - AI Skilling & Adoption (SparkAI)
Some tips for your application 🫡
Show Your Community Spirit:When you're writing your application, make sure to highlight any experience you have in community management or engagement. We want to see how you've built connections and fostered collaboration in previous roles!
Tell Your Story:Use storytelling to convey your experiences and achievements. We love candidates who can translate complex ideas into relatable narratives, especially when it comes to AI adoption and change management.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at The Adecco Group
✨Know Your Community
Before the interview, dive deep into understanding the SparkAI Ambassador Network. Familiarise yourself with its mission, values, and current initiatives. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.
✨Showcase Your Storytelling Skills
As a Community Engagement Manager, storytelling is key. Prepare examples of how you've successfully engaged communities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Demonstrate Change Management Knowledge
Brush up on change management principles, especially models like ADKAR. Be ready to discuss how you've applied these frameworks in previous roles to drive community engagement and AI adoption. This will highlight your expertise and readiness for the role.
✨Prepare Engaging Questions
Interviews are a two-way street! Prepare thoughtful questions about the community's current challenges and future goals. This shows you're proactive and genuinely interested in contributing to the SparkAI initiative, making you a memorable candidate.
