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- Tasks: Lead and support business-critical applications while fostering positive customer relationships.
- Company: Dynamic financial services firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team that values continuous improvement and collaboration.
- Why this job: Make a real impact in a regulated environment while developing your leadership skills.
- Qualifications: Experience in financial services and strong customer management skills required.
The predicted salary is between 95000 - 95000 £ per year.
Our client is looking for an experienced Application Support Manager to provide support for business-critical applications.
You will ensure that the Application Support Service is efficient, effective and adaptable to changing circumstances whilst nurturing positive relationships with customer-bases.
A background working within Financial Services in a regulated environment is essential in this role.
- Experience working within Financial Services / regulated environment is essential
- Experience of leading an IT function, ideally covering Application Support
- Assist with mentoring and coaching
- Good customer management skills, seeking feedback and driving a culture of continuous improvement
- Understanding of Microsoft server / infrastructure technologies (including Windows Server, Active Directory, Azure, Azure AD, MS Exchange etc)
- Strong leadership and team management capabilities
- Stakeholder management
Contract: Permanent
Hybrid - 3 days in the office / 2 days working from home
Do you have a passion for people and Customer Service?
Applications Support Manager in City of London employer: The Adecco Group
Contact Detail:
The Adecco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Application Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer management strategies. Be ready to discuss how you've led IT functions and improved application support services in the past. We want to see that passion for people and customer service shine through!
✨Tip Number 3
Don’t forget to showcase your leadership abilities! When chatting with potential employers, highlight your experience in mentoring and coaching teams. They’ll want to know how you can drive a culture of continuous improvement within their organisation.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in making a difference in the financial services landscape.
We think you need these skills to ace Applications Support Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Manager role. Highlight your experience in Financial Services and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for customer service and leadership.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with Microsoft server technologies. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at The Adecco Group
✨Know Your Applications Inside Out
Make sure you’re well-versed in the business-critical applications you'll be supporting. Brush up on their functionalities, common issues, and how they integrate within the financial services sector. This will show your potential employer that you’re not just familiar with the tech but also understand its impact on the business.
✨Showcase Your Leadership Skills
As an Application Support Manager, you’ll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams, mentored staff, or improved processes in previous roles. This will help illustrate your ability to nurture positive relationships and drive a culture of continuous improvement.
✨Highlight Your Customer Management Experience
Customer service is key in this role, so be ready to discuss how you’ve managed customer relationships in the past. Share specific instances where you sought feedback and made changes based on that input. This will show that you value customer satisfaction and are proactive in addressing their needs.
✨Familiarise Yourself with Relevant Technologies
Since the role requires knowledge of Microsoft server and infrastructure technologies, make sure you can speak confidently about your experience with Windows Server, Active Directory, Azure, and MS Exchange. Being able to discuss these technologies will demonstrate your technical competence and readiness for the role.