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- Tasks: Lead and support business-critical applications while fostering positive customer relationships.
- Company: Dynamic financial services firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team that values continuous improvement and collaboration.
- Why this job: Make a real impact in a regulated environment while developing your leadership skills.
- Qualifications: Experience in financial services and strong customer management skills required.
The predicted salary is between 95000 - 95000 £ per year.
Our client is looking for an experienced Application Support Manager to provide support for business-critical applications. You will ensure that the Application Support Service is efficient, effective and adaptable to changing circumstances whilst nurturing positive relationships with customer bases.
A background working within Financial Services in a regulated environment is essential in this role.
- Experience of leading an IT function, ideally covering Application Support
- Assist with mentoring and coaching
- Good customer management skills, seeking feedback and driving a culture of continuous improvement
- Understanding of Microsoft server/infrastructure technologies (including Windows Server, Active Directory, Azure, Azure AD, MS Exchange etc)
- Strong leadership and team management capabilities
- Stakeholder management
Contract: Permanent
Hybrid - 3 days in the office / 2 days working from home
Do you have a passion for people and Customer Service?
Application Support Manager (f/m/d) in City of London employer: The Adecco Group
Contact Detail:
The Adecco Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Manager (f/m/d) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for an Application Support Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your customer management skills. Think of examples where you've nurtured relationships and driven improvements. We want to hear how you’ve made a difference in previous roles!
✨Tip Number 3
Show off your tech knowledge! Make sure you’re ready to discuss Microsoft server technologies and how they relate to application support. Being able to speak confidently about these will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Application Support Manager (f/m/d) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Manager role. Highlight your experience in Financial Services and any relevant technical skills, like Microsoft server technologies. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your leadership experience can benefit our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Customer Management Skills: Since this role involves nurturing positive relationships, make sure to highlight your customer management skills. Share examples of how you've sought feedback and driven improvements in previous roles. We value a culture of continuous improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at The Adecco Group
✨Know Your Stuff
Make sure you brush up on your knowledge of financial services and the specific applications you'll be supporting. Familiarise yourself with Microsoft server technologies like Windows Server and Azure, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading IT functions and mentoring team members. Think about situations where you've driven a culture of continuous improvement and how you managed stakeholder relationships effectively.
✨Customer Management is Key
Be ready to discuss your approach to customer service and how you’ve nurtured positive relationships in previous roles. Share specific instances where you sought feedback and made improvements based on that input.
✨Practice Makes Perfect
Conduct mock interviews with a friend or use online resources to practice common interview questions for an Application Support Manager. This will help you articulate your thoughts clearly and confidently during the actual interview.