At a Glance
- Tasks: Lead a dynamic recruitment team supporting the UK's Armed Forces recruitment programme.
- Company: Join a forward-thinking organisation committed to diversity and inclusion.
- Benefits: Enjoy competitive salary, hybrid working, and structured training opportunities.
- Other info: Flexible shift work and a culture of continuous improvement await you.
- Why this job: Make a real impact on candidates' journeys into rewarding careers.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
About the role
We’re looking for experienced Recruitment Team Leaders to support a major Armed Forces recruitment programme. In this role, you will lead a high-performing team responsible for delivering processes that support a seamless candidate journey from application through to onboarding into careers within the UK’s Armed Forces. You will oversee daily team operations, ensuring performance meets SLAs through data-driven decision making, while maintaining compliance and best practice across all processes. You’ll act as the first point of contact for candidate escalations and play a key role in driving efficiency and service excellence using the PERFORM methodology. This is a fast-paced leadership position where strong people management, analytical thinking, and continuous improvement are essential.
What’s in it for you
- Competitive salary with progression opportunities
- Hybrid working model
- Opportunity to support a nationally significant project
- Structured training and development
- Supportive and collaborative team culture
- Pension scheme and employee benefits package
What you’ll be doing
- Managing and developing a high-performing recruitment team through 1:1s, coaching, and performance reviews
- Overseeing daily team operations and workload allocation
- Monitoring team performance against KPIs and SLAs using data and metrics
- Handling candidate escalations and ensuring timely resolution
- Ensuring compliance with governance and contractual standards
- Conducting regular KPI and productivity reviews
- Driving continuous improvement using PERFORM methodologies
- Supporting internal leadership meetings and stakeholder engagement
What you’ll be responsible for
- Delivering consistent team performance aligned with senior leadership strategy
- Ensuring a robust capacity model to optimise delivery
- Maintaining compliance and addressing any breaches promptly
- Improving end-to-end recruitment processes
- Building strong relationships with internal and external stakeholders
- Embedding a culture of continuous improvement and service excellence
About you
What you’ll bring
- Line Managing a high-volume Recruitment Admin (Recruitment Operations or Support) team.
- Line Managing a recruitment or TA team with a focus on digital candidate assessment (high volume video interview scoring)
- Line Managing a team within the Armed Forces
What you’ll need
- Strong communication skills, both written and verbal
- Proven leadership experience managing high-performing teams
- Track record of delivering against KPIs and SLAs using data and insights
- Ability to prioritise and manage high volumes of activity
- Knowledge of end-to-end candidate journey and best practices
Eligibility & Additional Information
To be eligible you must have unrestricted UK right and will be subject to background checks and compliance screening. Your recruitment team may cover shift work from 7AM – 7PM Monday to Friday. It would not be an expectation to cover the same office hours every day, but we need some flexibility around shift work to cover escalations and other operational needs. This role will be offered on a fixed term contract basis initially.
Inclusion
Adecco actively encourage veterans, military spouses, and reservists to apply. We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.
Accommodations
We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know. We will work with you to ensure your needs are met throughout the hiring process.
Recruitment Admin Team Leader (RPO - Security / Defence Client) in Birmingham employer: The Adecco Group
As a leading employer in the recruitment sector, we offer a dynamic and supportive work environment where you can thrive while contributing to a nationally significant Armed Forces recruitment programme. Our commitment to employee growth is reflected in our structured training and development opportunities, alongside a competitive salary and hybrid working model that promotes work-life balance. Join us to be part of a collaborative team culture that values diversity and inclusion, ensuring every voice is heard and every talent is recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment Admin Team Leader (RPO - Security / Defence Client) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the recruitment and defence sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and performance metrics. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. This is crucial for a Recruitment Admin Team Leader, so have some examples up your sleeve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to the Armed Forces recruitment programme.
We think you need these skills to ace Recruitment Admin Team Leader (RPO - Security / Defence Client) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recruitment Admin Team Leader role. Highlight your leadership experience and any relevant metrics you've achieved in previous roles. We want to see how you’ve driven performance and improved processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting the Armed Forces recruitment programme. Share specific examples of how you've led teams and met KPIs in the past, so we can see your potential.
Showcase Your Communication Skills:Strong communication is key for this role. In your application, demonstrate your written communication skills clearly and concisely. Whether it's through your CV or cover letter, make sure your points are easy to follow and impactful.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at The Adecco Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and requirements, especially around managing a high-performing recruitment team and ensuring compliance. This will help you tailor your answers to demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As this role requires strong people management, be ready to share specific examples of how you've successfully led teams in the past. Discuss your approach to coaching, performance reviews, and how you’ve driven continuous improvement. Highlight any metrics or KPIs you've achieved to back up your claims.
✨Prepare for Data-Driven Questions
Since the role involves data-driven decision making, brush up on your analytical skills. Be prepared to discuss how you've used data to monitor team performance and improve processes. Think of examples where your insights led to tangible improvements in recruitment outcomes.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about handling candidate escalations and resolving issues. Prepare scenarios where you successfully navigated challenges in recruitment processes. Emphasise your ability to maintain service excellence while addressing compliance and governance standards.
