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For Companies At a Glance
- Tasks: Greet guests and manage reception duties with a focus on customer satisfaction.
- Company: A vibrant hospitality company in Glasgow with a welcoming atmosphere.
- Benefits: Flexible hours, part-time role, and opportunities for growth in the hospitality industry.
- Why this job: Join a dynamic team and enhance your customer service skills in a lively environment.
- Qualifications: Eager to learn, excellent communication skills, and a passion for hospitality.
- Other info: Perfect entry-level position for students looking to gain experience.
The predicted salary is between 12 - 16 £ per hour.
A hospitality company in Glasgow is seeking a Front Office Assistant to greet guests and manage reception duties.
Responsibilities include:
- Ensuring guest satisfaction through meticulous attention to detail
- Adhering to health and safety regulations
- Maintaining a clean work environment
This is a part-time role suitable for someone at the entry level who is eager to provide excellent customer service and support hotel operations. Flexibility and team cooperation are required for training sessions and meetings.
Front Desk & Guest Services Associate in Glasgow employer: The Address Glasgow
Contact Detail:
The Address Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Services Associate in Glasgow
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face at the front desk and how you would handle them. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional when you show up for your interview – it shows you care about the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Front Desk & Guest Services Associate in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Tailor Your Application: Make sure to customise your application for the Front Desk & Guest Services Associate role. Highlight any relevant experience or skills that align with guest satisfaction and attention to detail, as these are key in our line of work.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough read. Typos and errors can create a bad impression, especially in a role where communication is vital. We want to see that you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Address Glasgow
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in Glasgow. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Desk & Guest Services Associate, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience for someone.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A neat appearance reflects your attention to detail and respect for the role you're applying for, which is crucial in a front office position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows that you’re engaged and eager to contribute positively to their operations.
