Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests.
- Company: Join a vibrant hotel team dedicated to exceptional service.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Make a difference in guests' experiences while developing valuable skills.
- Qualifications: Attention to detail and a passion for cleanliness.
The predicted salary is between 20000 - 25000 £ per year.
Responsible for ensuring agreed standards are maintained on a consistent basis with particular attention to maintenance and hygiene in bedrooms, public areas and linen.
Key Duties Of The Role Include:
- Ensuring assigned rooms, bathrooms, corridor areas and public areas are cleaned to the standards, using only approved chemicals/cleaning materials and equipment.
- Ensuring stocks of bathroom and bedroom items are replenished to correct standards.
- Changing bed linen and towels to the agreed schedule and standard laid down for your hotel.
- Maintaining accommodation trolley, caddies and storage presses tidy, cleaned and stocked.
- Passing any guest property left behind to Accommodation Manager for lost property.
- Alerting the Accommodation Manager to the needs of accommodation staff be it materials or equipment to carry out their job efficiently.
- Maximising the use of all resources and ensuring the lowest cost levels.
- Reporting any maintenance issues to the supervisor/manager promptly.
- Liaising with your supervisor regarding room moves, VIP guests, and special needs and acting on any information given.
- Informing your supervisor of room status on an ongoing basis once rooms have been checked.
- Actively participating in any training, meetings and personnel exercises designed to improve standards and performance levels.
- Carrying out the hotel’s customer relation policy.
- Communicating hotel services to guests.
- Receiving customer complaints courteously and sympathetically and reporting to your manager immediately.
- Arriving for duty by rostered times in full clean uniform and wearing name badge at all times.
- Ensuring the highest standards in personal hygiene and grooming (please refer to company grooming policy).
- Reporting DND or No Service every day.
- Keeping corridors free from debris at all times.
- Being responsible for key cards in your possession.
- Reporting all accidents to the Manager on Duty.
- Complying at all times with Fire, Security Health and Safety Procedures.
Please note that the above job specification is not exhaustive and is subject to change as the business demands.
Accommodation Assistant employer: The Address Collective
Contact Detail:
The Address Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Assistant
✨Tip Number 1
Network like a pro! Chat with friends, family, and even acquaintances about your job search. You never know who might have a lead on an Accommodation Assistant role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some volunteering or internships in hospitality. It’s a great way to gain experience, meet people in the industry, and show potential employers that you’re committed to maintaining high standards.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and help you stand out from the crowd. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 4
Check out our website for the latest job openings. We regularly update our listings, and applying directly through us can give you a better shot at landing that Accommodation Assistant position!
We think you need these skills to ace Accommodation Assistant
Some tips for your application 🫡
Show Your Attention to Detail: In your application, highlight your ability to maintain high standards of cleanliness and hygiene. Mention any previous experience where you ensured that spaces were kept tidy and well-stocked, just like we do at StudySmarter.
Communicate Clearly: Make sure your written application is clear and concise. Use straightforward language to describe your skills and experiences, as effective communication is key in our team. We want to see how you can convey information just like you would to guests.
Demonstrate Team Spirit: We love a good team player! In your application, share examples of how you've worked collaboratively with others to achieve common goals. This will show us that you understand the importance of teamwork in maintaining our accommodation standards.
Be Professional and Personable: Remember to keep a professional tone while also being friendly in your application. We value a warm approach, especially when dealing with guests. Let your personality shine through while still keeping it polished!
How to prepare for a job interview at The Address Collective
✨Know the Standards
Familiarise yourself with the 4* standards mentioned in the job description. Be ready to discuss how you would ensure that rooms and public areas meet these standards, as well as your experience with cleaning protocols and hygiene practices.
✨Show Your Attention to Detail
During the interview, highlight specific examples from your past roles where your attention to detail made a difference. Whether it’s ensuring cleanliness or managing supplies, demonstrating this skill will show that you understand the importance of maintaining high standards.
✨Communicate Effectively
Since the role involves liaising with supervisors and handling guest complaints, practice clear and concise communication. Prepare to share instances where you successfully resolved issues or improved team collaboration, showcasing your interpersonal skills.
✨Dress the Part
Arrive in a clean, professional outfit that reflects the grooming standards of the hotel. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself in the role.