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For Companies At a Glance
- Tasks: Engage with clients to discover challenges and provide tailored solutions.
- Company: Join a diverse and innovative tech company focused on collaboration.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by solving client problems with cutting-edge technology.
- Qualifications: Fluent in German or Spanish, with strong consultation and communication skills.
- Other info: Diverse team culture that values every contribution and encourages learning.
The predicted salary is between 36000 - 60000 £ per year.
About the role
As a Senior Solution Engineer, you will engage with clients using a consultative approach at all levels of the customer business to discover their challenges and provide potential solutions. Technical knowledge of the services and how they impact a client’s existing infrastructure and solutions are critical to guide the discussion.
Working with various stakeholders across The Adaptavist Group and customers, the Senior Solution Engineer will use strong relationship management and rapport-building skills to build stories and narratives around our product and service solutions. This role will be critical in moving qualified opportunities for existing and potential new Adaptavist Group customers forward. This will include working closely with our Account Management teams through the sales process and collaborating in developing strategic account plans, gathering metrics, reporting, and coordinating with delivery teams in The Adaptavist Group.
What you\\\’ll be doing
The Senior Solution Engineer will also participate in promoting The Adaptavist Group at various industry events where appropriate.
Solution Architecture
- Collaborate with Account Managers and Sales to develop strategic and technical sales opportunities.
- Attend and support sales calls from a technical solution architect perspective to advance qualified opportunities.
- Use consultative techniques to conduct in-depth technical discovery with potential new and existing customers.
- Work with account managers and sales to develop Problem Statements for typical engagements and craft solutions for qualified opportunities.
- Work with Account Managers to expand reach in key accounts by positioning additional products and services offered by the Adaptavist Group.
- Engage with communities and gain deep knowledge in at least one of the key Adaptavist practices – Cloud, ITSM, DevOps, Agile, and Work Management.
- Identify future opportunities for The Adaptavist Group within a practice.
- Drive client retention by developing and maintaining trusted advisor status through high-level business conversations.
Collaboration
- Assist The Adaptavist Group stakeholders in developing a range of technical solutions and packages that will address customer needs.
- Support The Adaptavist Group in fostering expansion in existing key accounts using our technical expertise.
- Coordinate with various colleagues on customer solution proposal development.
- Participate in quarterly business reviews of key accounts and engagements.
- Leverage The Adaptavist Group\\\’s reach to build and expand industry contacts both internal and external.
- Utilise The Adaptavist Group CRM of choice to record customer interactions, analyse account information and plan strategic actions based on customer needs.
Customer Advocacy
- Assist The Adaptavist Group Marketing in developing practice-led campaigns.
- Actively participate in customer retrospectives by working with Account Managers, Project Managers and Delivery to ensure a positive outcome.
- Build and run customer demonstrations of Adaptavist solutions and the many partners Adaptavist work with, predominantly, Atlassian, GitLab and AWS.
- Participate in industry and customer events where required.
- Provide thought leadership throughout The Adaptavist Group and to the group’s portfolio of customers.
- Collaborate with various stakeholders to plan, develop and execute tactical actions within key accounts to support account plan outcomes.
- Seek opportunities for business development through objective competitor analysis.
- Utilise strong communication skills to communicate complex technical messages to varied stakeholders and audiences using appropriate language and tools.
- Work on behalf of the customer to ensure the delivery engagement is addressing the agreed-upon problem statement.
Qualifications
What we\\\’re looking for
Essential
- Broad knowledge of current and emerging practices in the digital workplace.
- Deep knowledge of Atlassian technologies and solutions.
- Proven experience in delivering client-focused solutions.
- Strong consultation skills.
- Ability to address unidentified, underlying and long-term customer needs and services in addition to specific service requests.
- Fully embrace The Adaptavist Group Values of Trust; Pragmatism; Teamwork; Humility; Principles, and Curiosity
- Recognise and value the contributions of all team members.
- Proficient communicator in both written and oral presentations using appropriate clear communication skills.
- Fluent in English, and German or Spanish (written and communication).
Desirable
- Deep knowledge of two or more of The Adaptavist Group practices – Cloud, ITSM, DevOps, Agile or Work Management.
- Working knowledge of Adaptavist’s partner technologies and solutions (Gitlab, AWS, monday.com and more).
- Also fluent in any other languages including Greek is desirable.
Additional Information
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At The Adaptavist Group, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that\’s listed just yet.
Drop us your application, we’d love to hear from you!
What to expect
We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.
You can read them here
Equal opportunities for everyone
At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
Check out our WORK180 page
Check out our Flexa page
We look forward to your application!
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Senior Solution Engineer (Fluent German or Spanish speaker) employer: The Adaptavist Group
Contact Detail:
The Adaptavist Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solution Engineer (Fluent German or Spanish speaker)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors you didn’t even know existed.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Have a clear, concise explanation of who you are, what you do, and what you’re looking for ready to go.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews or networking events. It’s a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After meeting someone or having an interview, drop them a quick message to say thanks and express your interest. It keeps you on their radar and shows you’re genuinely keen.
We think you need these skills to ace Senior Solution Engineer (Fluent German or Spanish speaker)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Solution Engineer role. Highlight your experience with consultative approaches and technical solutions, as these are key to what we’re looking for.
Showcase Your Language Skills: Since fluency in German or Spanish is essential, don’t forget to mention your language skills prominently. We want to see how you can engage with our diverse client base!
Be Authentic: Let your personality shine through in your application. We value curiosity and teamwork, so share examples that reflect these traits and how they’ve helped you in past roles.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at The Adaptavist Group
✨Know Your Stuff
Make sure you have a solid understanding of Atlassian technologies and solutions. Brush up on the latest trends in the digital workplace, as well as the specific services offered by The Adaptavist Group. This will help you engage in meaningful conversations during the interview.
✨Showcase Your Consultative Skills
Prepare to demonstrate your consultative approach by discussing past experiences where you've identified client needs and provided tailored solutions. Use examples that highlight your ability to build relationships and trust with clients, as this is crucial for the Senior Solution Engineer role.
✨Practice Your Communication
Since you'll be communicating complex technical messages, practice explaining these concepts in simple terms. Tailor your language to suit different audiences, whether they are technical or non-technical stakeholders. This will show your versatility and strong communication skills.
✨Be Ready to Collaborate
Expect questions about teamwork and collaboration. Think of examples where you've worked closely with account managers or sales teams to develop strategic solutions. Highlight your ability to coordinate with various stakeholders to achieve common goals, as this is key to success in the role.
