At a Glance
- Tasks: Lead a team to deliver exceptional care and support while prioritising employee wellbeing.
- Company: Join The Action Group, a pioneer in community services for over 45 years.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace welcoming applications from all backgrounds.
- Why this job: Make a real difference in people's lives while advancing your career in social care.
- Qualifications: SVQ Level 3 or working towards it, with experience in social care.
The predicted salary is between 26300 - 27500 € per year.
Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue
Post: Practice & Wellbeing Leader
Service: Housing Support and Care at Home Services
Line Managed by: Development Manager
Salary Range: B6 to B8 (£31,500.11 - £33,045.63, per annum pro rata)
Hours: 39 hours per week, Fixed Term 12 months
What We Are Looking For
As a Practice & Wellbeing Leader, you will be at the forefront of ensuring top-tier service delivery through dynamic leadership and support practices. You will collaborate closely with our Operational Leader, shaping a holistic approach that prioritises both the wellbeing of our employees and the quality of care provided to the people we support.
Your Mission
Lead with impact! Your role will encompass everything from fostering a culture of excellence to championing employee wellbeing. Your deep understanding of how employee well-being intersects with service quality will be pivotal in driving our mission forward. At the heart of our mission is person-centred care, and your role is the catalyst for making it a vibrant reality.
What We Offer
Join a team where relationships matter! We look for individuals who thrive on building meaningful connections and are dedicated to enhancing the wellbeing of both our employees and the people we support. If you have a proven track record in delivering exceptional care and excel in people management, this is the perfect opportunity.
Your Next Career Move
Whether you are an Assistant Team Manager or an experienced support worker with a passion for leadership, this role offers the ideal platform for career progression.
About the Role
The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.
As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will need to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. The cost of obtaining this certificate will be the candidate’s responsibility. This is a regulated role and requires PVG Disclosure Scotland membership for adults and children. All applicants must be at least 18 years old.
Key Responsibilities
- Support and develop a team of support workers, enabling them to lead on person-centred goals through regular management contact time, practice observations, coaching, and skill development.
- Support the Depute Practice and Wellbeing Leader in developing appropriate skills to work locally with support workers.
- Uphold national care standards and SSSC Codes of Conduct.
- Foster positive and trusting relationships with individuals we support, their families, carers, and colleagues.
- Ensure compliance in organisational systems and processes related to service delivery (support plans, reviews, advocacy).
- Maintain continuous professional learning and development to achieve best practices.
- Collaborate with the Learning and Development team to deliver training programmes and workshops.
- Develop a culture of learning and innovation within the team.
- Collaborate with internal and external stakeholders to create positive relationships that promote engagement, wellbeing, and practice development.
- Serve as a point of contact and advocate for staff, individuals we support, and their families.
- Provide confidential support to staff experiencing work-related challenges or personal difficulties using a trauma-informed approach.
- Work with the operational leader to ensure effective rota management and administrative tasks.
- Maintain high standards of record-keeping, minute-taking, and service-based recording.
- Collaborate to ensure all support is delivered.
Qualifications and Skills
- Hold SVQ Level 3 or be able to work towards it.
- Achieve SSSC registration.
- Previous experience in social care.
- Demonstrate leadership and coaching skills focusing on staff wellbeing and practice development.
- Show a strong commitment to equality and a non-judgmental approach.
- Solid understanding of Scottish legislation, guidelines, and best practices in social care.
- Excellent communication and interpersonal skills for cross-level and external stakeholder engagement.
- Good organisational skills, managing multiple projects and competing demands.
- Demonstrate sensitivity, empathy, and discretion in all professional interactions.
- Requirement to participate in an on-call rota.
- Exceptional written and verbal communication skills.
General Duties (applicable to all staff)
- Read and work in accordance with The Action Group’s Mission, Aims & Objectives, and current Business Plan.
- Manage your own work time effectively.
- Keep on top of paperwork and maintain organised filing systems.
- Treat everyone with consideration and respect.
- Ensure prompt, polite, and clear communication.
- Keep up to date and comply with all applicable policies and procedures.
- Promote and respect individual rights and responsibilities.
- Retain the highest standards of confidentiality.
- Assist managers and coworkers whenever possible.
- Take charge of your CPD and contribute to maintaining Investors in People standards.
- Be responsible for your work-life balance.
About The Company
The Action Group was set up in 1976 by a group of parents and carers of people with learning disabilities and support needs. Over 45 years, we have campaigned for and provided high-quality community services across Edinburgh and beyond.
Company Culture
The Vision: Families and individuals with support needs should have no barriers to their chosen lifestyle.
The Mission: To value, listen, and involve people so that every action is judged to be the best.
The Values: An ordinary life includes the 5 accomplishments inspired by John O’Brien, and these values are at the heart of the organisation.
Required Criteria
- SVQ Level 3 or SSSC registration.
- Experience in social care with a primary focus on staff wellbeing, practice development, and compliance monitoring.
- Strong values of equality and non-judgment.
- A commitment to person-centred practice and involvement of people we support.
- Professionalism and representing The Action Group professionally.
- In-depth understanding of Scottish legislation, guidelines, and best practices.
- Excellent communication and interpersonal skills.
- Excellent written and verbal communication.
- Ability to use Microsoft packages and knowledge of a rota management system.
- Ability to work in partnership and share information with stakeholders.
- Strong organisational skills and ability to manage multiple projects.
- Demonstrated leadership and coaching with focus on staff wellbeing.
- Desire for self-development and continual learning.
- Empowering others with motivation, encouragement, and constructive feedback.
- Sensitivity, empathy, and discretion.
- Maintains confidentiality.
- Builds and maintains relationships.
- Willingness to take part in an on-call rota.
- Home working role with expectation of agile work and collaboration.
Desired Criteria
None specified.
Closing Date Thursday 5th March, 2026
Contract Type Fulltime
Salary Starting from £31,500.11 Yearly
For further information or to apply, please contact recruitment@actiongroup.org.uk or call 0131 285 5207.
Practice & Wellbeing Leader - Fixed Term 12 months employer: The Action Group
The Action Group is an exceptional employer that prioritises employee wellbeing and professional growth, making it a fantastic place to work for those passionate about social care. Located in Edinburgh, our vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to make a meaningful impact in the lives of individuals we support. With a commitment to diversity and inclusion, we offer unique opportunities for career progression and continuous learning, all while championing person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Practice & Wellbeing Leader - Fixed Term 12 months
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Prepare for interviews by researching The Action Group and their values. Show them you’re not just another candidate; demonstrate how your passion for person-centred care aligns with their mission. Bring your A-game!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you articulate your experience in social care and leadership, making you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a team that values relationships and wellbeing.
We think you need these skills to ace Practice & Wellbeing Leader - Fixed Term 12 months
Some tips for your application 🫡
Be Yourself!:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for wellbeing and leadership.
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show us you understand what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; tell us about your successes! Share specific examples of how you've made a positive impact in previous roles, especially in social care or team leadership.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Action Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Practice & Wellbeing Leader. Familiarise yourself with person-centred care principles and how they relate to employee wellbeing. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you fostered a positive culture or supported staff wellbeing. Be ready to discuss your approach to coaching and developing others, as this is crucial for the position.
✨Engage with Their Values
The Action Group values diversity and inclusion, so be sure to express your commitment to these principles during the interview. Share any experiences that highlight your dedication to equality and non-judgmental practices, as this aligns with their mission.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about their current initiatives for staff wellbeing or how they measure success in service delivery. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
