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- Tasks: Lead a team to deliver impactful employment services and support clients in their job placements.
- Company: Join The Action Group, a community-focused organisation making a difference in Edinburgh.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Empower individuals and shape the future of supported employment in a dynamic environment.
- Qualifications: Strong leadership skills and experience in team management and client support.
- Other info: Diverse workplace welcoming applicants from all backgrounds, with guaranteed interviews for those meeting criteria.
The predicted salary is between 26700 - 28000 ÂŁ per year.
Lead a dedicated team within our All in Edinburgh Supported Employment Service, ensuring service delivery, performance management, data analysis, and claim processing while maintaining strong organisational and people skills.
Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue, Edinburgh, Scotland
Base: Mix of office, home working and community-based
Line Manager: Development Manager
Salary: SP33‑35 £31,418.76 – £32,943.95 per annum
Hours: 39 per week
Key Responsibilities:
- Team Leadership (50%): Define team objectives with Development Manager, Action Group Strategic Objectives, Business Plan and Consortium Delivery Manager. Lead by example, fostering a positive, empowering ethos and maintaining high morale. Ensure all targets and outcomes are met, including operational decisions affecting the whole team. Act as a 3‑way communication conduit among Senior Manager, team members and Consortium Delivery Manager. Manage consortium referral system and client access to the service. Administer financial and information management, including project and funding administration. Compile financial returns and respond to queries from internal and external parties.
- Staff Management (45%): Collaborate with Development Manager on recruitment, induction and performance management. Conduct objective setting, appraisals, development planning and handle absence and capability issues. Delegate work fairly and transparently, matching tasks to team members’ strengths. Provide ongoing coaching, mentoring and timely performance feedback. Supervise all Employment Support staff, students and temporary team members. Act as temporary line manager when the direct role holder is absent.
- Supporting Clients (5%): Perform a small element of direct client support, maintaining links with clients and providing on‑the‑job coaching. Assist in client assessments, training planning, financial advice and job placement.
- Working with Clients: Facilitate employment opportunities through referral agencies and consortium sources. Conduct comprehensive vocational profiling, financial assessments and joint meetings with clients. Assist in job selection, training implementation, progress monitoring and client reporting. Coordinate with employers, carers and other agencies to support clients’ ongoing employment. Participate in multi‑professional service delivery and quality improvement reviews.
- Working with Employers: Identify and negotiate paid jobs, ensuring fairness and compliance with national wage and employment standards. Provide employer presentations, exhibitions, seminars and disability awareness training. Conduct job analyses, maintain regular liaison and support client workplace integration. Deliver evaluation reviews as part of the Action Group and Consortium quality improvement strategy.
- Working with Clients and Employers Together: Resolve workplace issues through negotiation with employers. Agree on pay rates and terms on behalf of clients. Adjust training strategies to meet client needs at the workplace.
- General Duties: Align work with The Action Group mission, aims, objectives and business plan. Manage own time, paperwork and filing systems effectively. Communicate promptly, politely and clearly with staff, clients and external parties. Maintain confidentiality, comply with policies, health & safety and professional standards. Take responsibility for CPD and support the organization’s IIP standards. Balance work life, including taking annual leave at regular intervals.
Equal Opportunities: The Action Group values diversity and welcomes applicants from all parts of the community. We particularly encourage applications from people with disabilities, minority ethnic backgrounds and other under‑represented groups. We offer a guaranteed interview to anyone who meets the essential criteria and we will support you if you need adjustments during the recruitment process.
Legal & Eligibility: This is a regulated role and requires PVG Disclosure Scotland membership for adults and children. Applicants who have lived outside the UK for more than 12 months in the last 10 years must provide a Criminal Convictions Certificate (or equivalent). The cost of obtaining this certificate will be the responsibility of the candidate.
Contract Type: Full‑time
Closing Date: Thursday 22nd January 2026
All in Edinburgh Manager employer: The Action Group
Contact Detail:
The Action Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land All in Edinburgh Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even casual meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got relevant experience or projects, don’t be shy about sharing them. Create a portfolio or a LinkedIn profile that highlights your achievements and how they relate to the All in Edinburgh Manager role.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to it. Practice common interview questions and think about how your leadership style aligns with their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at The Action Group. Don’t miss out on this opportunity!
We think you need these skills to ace All in Edinburgh Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the All in Edinburgh Manager role. We want to see how you can lead a team and support clients effectively, so don’t hold back on showcasing relevant examples!
Showcase Your Leadership Skills: Since this role involves team leadership, it’s crucial to demonstrate your ability to motivate and manage a team. Share specific instances where you've successfully led a team or project, and how you maintained high morale and performance.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the position!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Action Group
✨Know Your Team Leadership Skills
Make sure you can talk about your experience in leading teams. Prepare examples of how you've defined objectives, fostered a positive environment, and managed performance. This role is all about team leadership, so show them you can inspire and motivate!
✨Showcase Your People Skills
Since this job involves a lot of interaction with clients and employers, be ready to discuss your communication style. Think of specific instances where you've successfully resolved conflicts or built strong relationships. They want to see that you can connect with diverse groups.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple responsibilities, from financial management to client support. Prepare to share how you stay organised and manage your time effectively. Use examples that highlight your ability to handle paperwork and maintain confidentiality.
✨Understand the Action Group's Mission
Familiarise yourself with The Action Group's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. Showing that you’re on board with their ethos will set you apart from other candidates.
