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- Tasks: Support our Commercial, Investment & Development Division with admin tasks and client interactions.
- Company: Join The Acorn Group, London's largest multi-brand estate agency, known for excellence.
- Benefits: Enjoy career growth, structured training, generous holiday, and retail discounts.
- Why this job: Be part of a supportive team, gain valuable skills, and make an impact in real estate.
- Qualifications: Previous admin experience, strong IT skills, and excellent communication abilities required.
- Other info: Flexible work location after training, with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
Location: Between Acorn Bromley HQ & Stirling Ackroyd’s Shoreditch Office (once training period is over, minimum 1 day a week from Shoreditch office)
Brand: Acorn & Stirling Ackroyd
Salary: Up to £30,000.00 per annum (Depending on experience)
Hours: Monday to Friday from 8:30am to 6pm
About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.
Job Summary and Key Responsibilities: We are seeking a proactive and efficient team assistant to help support our expanding Commercial, Investment & Development Division’s across the Acorn and Stirling Ackroyd brands. Candidates must be self-motivated with fantastic organisational and admin skills. They will be able to prioritise their workload efficiently, and use their initiative within a professional office environment. The candidate would need to have great people skills with IT capabilities to include; Outlook, Word and Excel.
Duties will include:
- Dealing with email and telephone enquiries promptly in a friendly and professional manner.
- Taking messages and following up on any calls that need to be returned.
- Typing and proofreading documents to ensure a high standard.
- Circulation of T&C’s for new instructions.
- Inputting property and client information accurately and efficiently via in house software.
- Submitting and managing company anti-money laundering checks (training provided).
- Booking marketing material including floorplans, photography, boards and EPC’s.
- Management of team key list.
- Management of team diary.
- Designing property particulars on Adobe software (training provided).
- Maintaining and auditing efficient electronic filing systems and property portals.
- Coordinating meetings and booking boardrooms.
- Preparing invoices and logging information to maintain a record of financial payments due.
- Updating client contact details and mailing lists, and circulating property details via email to thousands of applicants.
- Management of social media platforms and assisting with overall marketing strategy.
Skills required:
- Previous administrative experience.
- Excellent telephone manner.
- Articulate.
- Confidence and accuracy in written word.
- Computer literate with experience of all Microsoft Office applications.
- Be able to deliver a high level of customer service.
- Strong organisational skills of yourself and others.
- Team player.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured Training & Support.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.
Team Administrator employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Familiarise yourself with the Acorn Group and its brands. Understanding their values, mission, and the specific services they offer will help you tailor your approach during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Brush up on your organisational skills by practising time management techniques. As a Team Administrator, you'll need to juggle multiple tasks, so showing that you can prioritise effectively will set you apart from other candidates.
✨Tip Number 3
Enhance your IT skills, particularly in Microsoft Office applications like Outlook, Word, and Excel. Being proficient in these tools is crucial for the role, and demonstrating your capability can give you an edge in the selection process.
✨Tip Number 4
Prepare to discuss your previous administrative experience in detail. Think of specific examples where you've successfully managed tasks or improved processes, as this will showcase your ability to contribute positively to the team.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the job description. Emphasise your organisational abilities, IT skills, and any experience in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description and explain how your skills and experiences make you a great fit for the Team Administrator position.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is free of errors and clearly written. Use professional language and structure your documents logically to reflect your attention to detail.
Highlight Teamwork and Initiative: In your application, provide examples of how you've successfully worked in a team and taken initiative in previous roles. This will demonstrate your ability to thrive in a collaborative environment, which is essential for the Team Administrator position.
How to prepare for a job interview at The Acorn Group
✨Showcase Your Organisational Skills
As a Team Administrator, your ability to organise and prioritise tasks is crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple responsibilities or streamlined processes.
✨Demonstrate IT Proficiency
Familiarity with Microsoft Office applications is essential for this role. During the interview, mention any relevant experience you have with Outlook, Word, and Excel, and be ready to discuss how you've used these tools to enhance your productivity.
✨Exhibit Strong Communication Skills
Since the role involves dealing with clients and team members, it's important to convey your excellent telephone manner and articulate communication style. Practice answering common interview questions clearly and confidently to make a great impression.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and customer service skills. Think of situations where you had to handle difficult inquiries or manage conflicting priorities, and explain how you approached them effectively.
