At a Glance
- Tasks: Manage complex claims up to £500,000 and provide guidance to junior handlers.
- Company: Join Acorn Insurance, a national leader with over 40 years of expertise.
- Benefits: Enjoy up to 35 days holiday, mental health support, and flexible working options.
- Other info: Be part of a dynamic team with excellent career progression opportunities.
- Why this job: Make a real impact in a supportive environment focused on growth and development.
- Qualifications: Strong communication skills and a solid understanding of insurance law required.
The predicted salary is between 47500 - 60000 £ per year.
As a Large Loss Claims Handler you will be proactively managing a caseload of technically complex claims up to a value of £500,000 including fatalities, mild brain, and serious orthopaedic injury claims whilst operating within Haven’s Delegated Authority and reserving and reporting to reinsurers when required.
Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
- Role: Large Loss Claims Handler
- Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm
- What you will be doing
- A proactive management approach to handling their own portfolio with excellent diary management whilst maintaining own KPI’s and SLA’s.
- Proactive review of claims ensuring they are realistically and accurately reserved in line with best practice and the earliest opportunity and referring those highlighted as exceeding authority.
- To provide accurate and timely written reports and verbal presentations of cases to the wider business and reinsurers.
- Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend.
- Participate in training/auditing of less experienced handlers where required.
- Maintain own technical knowledge through training/seminars and provide feedback and training on issues identified.
- Assist with setting of technical philosophy and business best practice and participating in any projects as/when the business requires.
- What we’re looking for
- Persuasive, strong and confident communicator with strong analytical skills.
- Ability to use own initiative to explore all options to achieve the best outcome for the business and take ownership of the same.
- Highly motivated self-starter requiring minimal supervision and superior time management skills ensuring they are capable of organising and prioritising work effectively.
- Excellent team player.
- A solid understanding of case law, statute, CPR and Pre-Action Protocols.
- Always acts as a role model.
- Grow with Acorn
At Acorn Insurance, we’reproud of our Liverpool roots — and even prouder of how farwe’vecome.
As part of the Acorn Group, we bring over 40 years of specialist insuranceexpertiseto the table.
From humble beginnings, we’vegrown into a national leader, now employing1,700+ people across the UKandreached a milestone £750 millionin total value of insurance policies written in 2024.
We’regrowing fast, with new opportunitiesemergingevery week. That growth islargely dueto the values we share:
- We run through walls for our customers and each other
- We challenge the status quo
- We succeed when we help those around us succeed
- We decide quickly when the smart thing to do is use our judgement
Benefits
- A maximum of35 days’ holiday(dependingon role and tenure)including bank holidays, withadditionalbuy/sell options
- 24/7 mental health support& free counsellingavailable
- Grow with us: Through career fairs, leadership programs, and learning on the go!
- Flexible benefits, includingearly accesstosalaryviaour internal platform
- Hybrid working optionsto support work-life balance and individual needs
- Recognition awards, social events & more
- Our Commitment to ourcolleague’s
Thesearen’tjust words —they’rethe principles we live by.
Andwe’reproud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- Mindful Employer– championing mental health andwellbeing
- Disability Confident Level 1 & 2– creating accessible, inclusive opportunities
- Menopause Friendly accredited– supporting every stage of life
- Armed Forces Covenant signatory– honouring those who serve
- Armed Forces Defence employer recognition scheme- Supportingthose who serve
- Great Places to Work2024/25– fostering an engaging and positive workplace culture
- Best Place to Work for Development– proud to be investing in people’s future
- Best Place to Work for Women– breaking down barriers to women's career progression
Ifyou’relooking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool —Grow with Acorn.
A Few Things to Know Before You Apply
We’rereally excitedthatyou’reconsidering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
If your application is successful, we willcommencerelevant employment checks prior to youcommencingemployment with us.
These will include a standard criminal record check and an insolvency register check.
Visa Requirements
Becauseour training is quitecomprehensive, we can only consider applicants who haveat least one yearremainingon their Graduate or Post-Study Work visa.
At the moment, we’renot able to offer visa sponsorship.
We’re Here to Support You
We’recommitted to creating an inclusive, supportive workplace where everyone canflourish.
If you need any adjustments during the recruitment process—or onceyou’repart of the team—just let us know.
Whetherit’sflexible hours, adapted equipment, or a bit of extra support, we’llwork with you to make sure you can do your best work.
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Large Loss Claims Handler in Sevenoaks employer: The Acorn Group
The Acorn Group is an exceptional employer located in Bromley, Kent, offering a dynamic work environment where you can thrive as an Assistant Property Manager. With comprehensive training and clear pathways for career progression in the build to rent sector, employees are encouraged to grow and develop their skills. The supportive team culture and commitment to employee development make this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Large Loss Claims Handler in Sevenoaks
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like The Acorn Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like The Acorn Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Large Loss Claims Handler in Sevenoaks
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at The Acorn Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at The Acorn Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at The Acorn Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at The Acorn Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at The Acorn Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding The Acorn Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
