The Acorn Group is hiring a Customer Service Manager in Formby for a 12-month secondment. You will lead the Taxi Customer Service team, monitor performance, and ensure service levels across shifts with a strong focus on customer satisfaction.
Working 37.5 hours per week, Monday to Friday plus occasional Saturdays, you’ll manage KPIs, coaching, and wellbeing checks while delivering monthly reviews and ensuring compliance with company SLAs.
#J-18808-Ljbffr
Taxi Customer Service Lead — People & Performance in Sefton employer: The Acorn Group
The Acorn Group is an exceptional employer located in Bromley, Kent, offering a dynamic work environment where you can thrive as an Assistant Property Manager. With comprehensive training and clear pathways for career progression in the build to rent sector, employees are encouraged to grow and develop their skills. The supportive team culture and commitment to employee development make this an ideal place for those seeking meaningful and rewarding employment.
