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- Tasks: Join our team as a Sales Agent, helping customers with insurance queries and building lasting relationships.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy 31-35 days annual leave, enhanced maternity/paternity pay, and a flexible benefits platform.
- Why this job: Be part of a supportive culture that values diversity and offers career growth through training.
- Qualifications: We seek clear communicators with excellent organisational skills and a knack for building relationships.
- Other info: This role requires at least one year remaining on your visa; no sponsorship available.
The predicted salary is between 25877 - 27515 £ per year.
Working Hours
37.5 hours per week, Monday to Friday 09:00am – 17:30pm
Salary
£25,877 – £27,515 Plus up to £2000 per annum Performance related bonus
At Acorn Insurance we offer a clear salary progression track from day one. We are passionate about collaborative working, help our new colleagues settle quickly within the office whilst continuing to build our fantastic culture and focusing on personal development.
- A starting salary of £25,877 per annum with £1000 KPI bonus
- After 6 months upon successfully passing probation, you will receive an uplift of £565 taking your salary to £26,442 per annum and an increase in KPI bonus to £1500 per annum
- After 12 months service you will be eligible for a £2000 KPI related bonus per annum and salary of £27,515
What you will be doing
- Quoting and closing new business enquiries
- Building and maintaining long-standing client relationships
- Amending customer policies, payments and schedules
- Retaining existing clients at renewal
- Supporting customers with existing policy amendments
- Working towards individual and team targets
- Handling sensitive information and following data protection principles
- Adhering to strict FCA guidelines
- Providing a professional service and promoting our brand in a positive manner
What we’re looking for
- Clear and effective communication skills
- Ability to assist with clients of all ages and backgrounds
- Excellent organisational skills and ability to prioritise work
- Ability to develop relationships from scratch
- Excellent telephone manner
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- 🦏 We run through walls for our customers and each other
- 🐐 We challenge the status quo
- 🐧 We succeed when we help those around us succeed
- 🐆 We decide quickly when the smart thing to do is use our judgement
- 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
- 🧠 24/7 mental health support & free counselling available
- ☝ Grow with us: Through career fairs, leadership programs, and learning on the go!
- 💸 Flexible benefits, including early access to salary via our internal platform
- 🏡 Hybrid working options to support work-life balance and individual needs
Our Commitment to our colleague’s
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- 🧠 Mindful Employer – championing mental health and wellbeing
- ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- 🌸 Menopause Friendly accredited – supporting every stage of life
- 🎖️ Armed Forces Covenant signatory – honouring those who serve
- 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- 📈 Best Place to Work for Development – proud to be investing in people’s future
- 👩💼 Best Place to Work for Women – breaking down barriers to women\’s career progression
If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
Checks & Clearances
All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
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Sales Agent employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motor insurance, as this will help you understand the products you'll be selling. Research Acorn Insurance's values and mission to align your approach with their company culture.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since the role requires excellent telephone manners, consider role-playing scenarios with friends or family to build confidence in handling customer inquiries.
✨Tip Number 3
Network with current or former employees of Acorn Insurance on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare for potential questions about how you would handle specific customer scenarios. Think of examples from your past experiences where you've successfully built rapport or resolved issues, as these will demonstrate your suitability for the role.
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description, such as 'building rapport' and 'target-driven', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Agent position at Acorn Insurance. Mention specific examples of how you've successfully built client relationships or met sales targets in the past.
Showcase Communication Skills: Since clear communication is key for this role, consider including a brief section in your application that outlines your communication style and any relevant experiences where you effectively assisted clients.
Highlight Teamwork Experience: Emphasise any previous roles where you worked as part of a team. Acorn Insurance values teamwork, so mentioning your ability to collaborate and contribute positively to a team environment will strengthen your application.
How to prepare for a job interview at The Acorn Group
✨Know Your Product
Before the interview, make sure you understand Acorn Insurance's offerings and how they stand out in the market. Familiarise yourself with common insurance terms and concepts, as this will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Agent, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, focus on maintaining a friendly tone and engaging with the interviewer, as this reflects the customer-focused approach that Acorn Insurance values.
✨Demonstrate Relationship-Building Abilities
Be prepared to discuss examples of how you've built rapport with clients in the past. Highlight your ability to connect with people from diverse backgrounds, as this is crucial for retaining clients and providing excellent service at Acorn Insurance.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific sales situations or customer queries. Think through potential scenarios related to quoting, closing sales, or managing client relationships, and be ready to explain your thought process and actions in those situations.
