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- Tasks: Join our team as a Sales Agent, helping customers with insurance queries and building lasting relationships.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy 31-35 days annual leave, enhanced maternity/paternity pay, and a flexible benefits platform.
- Why this job: Be part of a supportive culture that values diversity and offers career growth through training.
- Qualifications: We seek clear communicators with excellent organisational skills and a knack for building relationships.
- Other info: This role requires at least one year remaining on your visa; no sponsorship available.
The predicted salary is between 25877 - 27515 £ per year.
Salary: £25,877 – £27,515 Plus up to £2000 per annum performance bonus
At Acorn Insurance we offer a clear salary progression track from day one:
- A starting salary of £25,877 per annum with £1000 KPI bonus
- After 6 months upon successfully passing probation, you will receive an uplift of £565 taking your salary to £26,442 per annum and an increase in KPI bonus to £1500
- After 12 months service you will be eligible for a £2000 KPI related bonus and salary of £27,515
Working Hours: 37.5 Hours per week, Monday to Friday 09:00am – 17:30pm
About the Role:
The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of London.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
What you will be doing:
- Quoting and closing new business enquiries
- Building and maintaining long-standing client relationships
- Amending customer policies, payments and schedules
- Retaining existing clients at renewal
- Supporting customers with existing policy amendments
- Working towards individual and team targets
- Handling sensitive information and following data protection principles
- Adhering to strict FCA guidelines
- Providing a professional service and promoting our brand in a positive manner
What we’re looking for:
- Clear and effective communication skills
- Ability to assist with clients of all ages and backgrounds
- Excellent organisational skills and ability to prioritise work
- Ability to develop relationships from scratch
- Excellent telephone manner
About Acorn Insurance
With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You\’ll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the \”your tomorrow\” benefits you will receive include:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Enhanced paternity pay and 16 weeks full maternity pay.
- Colleague Assistance programme offers a suite of wellbeing services such as:
- 6 Free Counselling sessions per year
- Unlimited access to a telephone councillor 24/7
- Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
- Network of internal qualified mental health first aiders are available to provide support to colleagues.
- A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
- Ability to access your earnings before payday via Dayforce Wallet.
- Company pension scheme
- Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
- Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
- Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture:
- Long Service Award paid on 5,10- and 15-years’ service
- A reward and recognition hub to celebrate and reward colleagues and peers.
- Consistent and engaging company events including company awards, competitions and charity fundraisers.
- Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.
At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
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Sales Agent employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motor insurance, as this will help you understand the products you'll be selling. Research Acorn Insurance's values and mission to align your approach with their company culture.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since the role requires excellent telephone manners, consider role-playing scenarios with friends or family to build confidence in handling customer inquiries.
✨Tip Number 3
Network with current or former employees of Acorn Insurance on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare for potential questions about how you would handle specific customer scenarios. Think of examples from your past experiences where you've successfully built rapport or resolved issues, as these will demonstrate your suitability for the role.
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description, such as 'building rapport' and 'target-driven', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Agent position at Acorn Insurance. Mention specific examples of how you've successfully built client relationships or met sales targets in the past.
Showcase Communication Skills: Since clear communication is key for this role, consider including a brief section in your application that outlines your communication style and any relevant experiences where you effectively assisted clients.
Highlight Teamwork Experience: Emphasise any previous roles where you worked as part of a team. Acorn Insurance values teamwork, so mentioning your ability to collaborate and contribute positively to a team environment will strengthen your application.
How to prepare for a job interview at The Acorn Group
✨Know Your Product
Before the interview, make sure you understand Acorn Insurance's offerings and how they stand out in the market. Familiarise yourself with common insurance terms and concepts, as this will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Agent, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, focus on maintaining a friendly tone and engaging with the interviewer, as this reflects the customer-focused approach that Acorn Insurance values.
✨Demonstrate Relationship-Building Abilities
Be prepared to discuss examples of how you've built rapport with clients in the past. Highlight your ability to connect with people from diverse backgrounds, as this is crucial for retaining clients and providing excellent service at Acorn Insurance.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific sales situations or customer queries. Think through potential scenarios related to quoting, closing sales, or managing client relationships, and be ready to explain your thought process and actions in those situations.
