At a Glance
- Tasks: Coordinate property management tasks and deliver exceptional customer service.
- Company: Join The Acorn Group, London's leading estate agency with a supportive culture.
- Benefits: Competitive salary, generous holiday allowance, and professional development opportunities.
- Other info: Dynamic team environment with excellent career progression and support.
- Why this job: Kickstart your career in property management with training and growth potential.
- Qualifications: Numerate with IT skills; customer service experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Salary: Competitive Salary Package
Hours: Monday to Friday from 8:45am to 5:30pm
Fixed Term Contract: 6 months (this could turn into a permanent position).
About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi‑brand estate agency. We offer our clients the best brands, with the best people, in the best locations.
Job Summary and Key Responsibilities:
Our Block Management Division is responsible for managing a multifaceted portfolio of residential blocks of flats and housing developments and for delivering exceptional customer service to our clients. Each member of our team is carefully selected for their professionalism, tenacity, and desire to work to the best of their ability. The successful applicant will be provided with full training and will be working in a team to achieve a wide range of goals. The role will be varied, challenging, and rewarding and will offer candidates the opportunity of a long and progressive career within the property industry.
Duties will include:
- Liaising with clients, leaseholders, residents, service providers and trades people.
- Arranging and monitoring maintenance and repairs.
- Arranging and renewing service contracts.
- Progressing insurance claims.
- Approving invoices.
- Reviewing risk assessments.
- Reviewing site inspection reports.
- Providing administrative support to the Estate Managers.
Skills required:
- Numerate with IT skills across Microsoft office suites.
- Previous customer service or property management experience would be beneficial; however, applications from graduates or school/college leavers would also be welcome.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured Training & support.
- Opportunity to obtain a professional qualification with IRPM.
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Property Management Coordinator employer: The Acorn Group
The Acorn Group is an exceptional employer, offering a supportive and collaborative team environment in Bromley, Kent, where employees can thrive in their careers within the property management sector. With a proven track record for career growth, structured training, and generous benefits including a competitive salary package and excellent parental leave, we are committed to fostering professional development and well-being for all our staff. Join us to be part of a market-leading estate agency that values excellence and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching The Acorn Group and understanding their values. Think about how your skills align with their mission and be ready to share examples of your customer service experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your passion for property management and your eagerness to learn and grow within the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Acorn Group and being part of our fantastic team.
We think you need these skills to ace Property Management Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Management Coordinator role. Highlight any relevant experience, even if it's from customer service or other fields. We want to see how your skills can shine in property management!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Explain why you're interested in the role and how you align with our values at The Acorn Group. Keep it engaging and professional – we love a good story!
Showcase Your Skills:Don’t forget to mention your IT skills, especially with Microsoft Office. If you've got any experience with property management or customer service, let us know! We’re looking for candidates who are numerate and ready to learn.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Before the interview, make sure you research The Acorn Group and their approach to property management. Familiarise yourself with their values and recent achievements. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Showcase Your Customer Service Skills
Since the role involves liaising with clients and residents, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond to help someone.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing maintenance requests or dealing with difficult clients. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to work in a team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role and the team. This could be about the training process or how success is measured in the position. It shows you're engaged and thinking about how you can contribute to their goals.
