At a Glance
- Tasks: Support Mortgage Brokers and ensure clients have a smooth mortgage journey.
- Company: Join LRG, a leading property services group in the UK.
- Benefits: Competitive salary, uncapped commissions, generous holiday allowance, and remote work options.
- Other info: Enjoy market-leading training and excellent career progression opportunities.
- Why this job: Be part of a dynamic team and grow your career in the real estate industry.
- Qualifications: Previous admin experience, strong communication skills, and a team player attitude.
The predicted salary is between 30000 - 30000 £ per year.
Location: Bromley HQ
Salary: up to £30,000.00 per annum (Depending on experience)
Hours: Monday to Thursday from 9am to 6pm, Fridays from 9am to 5:30pm. Please note, that hybrid working is offered following successful completion of the probationary period.
Job Summary and Key Responsibilities:
Our Mortgage Scout Financial Services team are currently looking to recruit a Mortgage Administrator. Our Mortgage Administrator Team work with our clients from the point they agree to do business with us until they pay off their mortgage, whilst building long lasting relationships. They support our Mortgage Brokers and ensure that our clients have the best possible journey. Candidates must be able to work well under pressure and be able to keep pace with changing criteria.
Duties will include:
- Supporting our Mortgage Brokers on a 1-1 basis and helping the wider team to deliver company objectives.
- Processing mortgage, insurance and protection applications using initiative through a complex process.
- Understanding and adhering to the compliance framework.
- Working within all areas of the business to drive revenue.
- Using multiple CRM systems.
Skills required:
- Previous administrative experience.
- Excellent telephone manner.
- Articulate.
- Confidence and accuracy in written word.
- Computer literate with experience of all Microsoft Office applications.
- Be able to deliver a high level of customer service.
- Strong organisational skills of yourself and others.
- Team player.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Attractive remuneration package including un-capped commissions.
- Structured Training and Support.
- Excellent opportunities for career progression.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
LRG encourages workers of all backgrounds to engage with us. We look forward to collaborating with dedicated individuals who share our commitment to excellence in the Real Estate Industry.
Mortgage Administrator employer: The Acorn Group
At Mortgage Scout, located in Bromley, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. With a strong focus on career growth, we offer market-leading training, generous holiday allowances, and a range of employee benefits including uncapped commissions and access to mental health support. Join us to be part of a dynamic team dedicated to delivering exceptional service in the real estate industry.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Get to know the company! Research Mortgage Scout and LRG to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to mortgage administration. Think about how your previous experience aligns with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mortgage Administrator role. Highlight your previous administrative experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the mortgage industry and how your skills align with our values at Mortgage Scout. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role requires excellent written communication, make sure your application is free from typos and errors. We appreciate clarity and professionalism, so take the time to proofread your documents before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Mortgage Scout!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Before the interview, make sure you understand the mortgage process inside and out. Familiarise yourself with common terms and procedures, as well as the specific services offered by Mortgage Scout. This will show your enthusiasm and readiness to jump into the role.
✨Showcase Your Customer Service Skills
As a Mortgage Administrator, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a client—this will highlight your ability to build lasting relationships.
✨Be Organised and Detail-Oriented
The role requires strong organisational skills, so demonstrate this during your interview. Bring a notepad to jot down important points and questions. You could also mention any tools or methods you use to stay organised, especially if they relate to CRM systems or administrative tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Mortgage Scout. This shows that you're genuinely interested in the role and want to ensure it's a good fit for both you and the company.
