At a Glance
- Tasks: Manage residential blocks and deliver exceptional customer service.
- Company: Join London's largest multi-brand estate agency, The Acorn Group.
- Benefits: Competitive salary, career progression, and generous holiday allowance.
- Other info: Opportunity for professional qualification and a supportive team environment.
- Why this job: Gain valuable experience in property management with full training and support.
- Qualifications: Numerate with IT skills; customer service experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Salary: Competitive Salary Package
Hours: Monday to Friday from 8:45am to 5:30pm
Fixed Term Contract: 6 months (please note, that this could turn into a permanent position).
About The Acorn Group:
Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.
Job Summary and Key Responsibilities:
Our Block Management Division is responsible for managing a multifaceted portfolio of residential blocks of flats and housing developments and for delivering exceptional customer service to our clients. Each member of our team is carefully selected for their professionalism, tenacity, and desire to work to the best of their ability.
The successful applicant for the position of Trainee Block Manager will be provided with full training and will be working in a team to achieve a wide range of goals. The role will be varied, challenging, and rewarding and will offer candidates the opportunity of a long and progressive career within the property industry.
Duties will include:
- Liaising with clients, leaseholders, residents, service providers and trades people.
- Arranging and monitoring maintenance and repairs.
- Arranging and renewing service contracts.
- Progressing insurance claims.
- Approving invoices.
- Reviewing risk assessments.
- Reviewing site inspection reports.
- Providing administrative support to the Estate Managers.
Skills required:
- Numerate with IT skills across Microsoft office suites.
- Previous customer service or property management experience would be beneficial however applications from graduates or school/college leavers would also be welcome.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured Training & support.
- Opportunity to obtain a professional qualification with IRPM.
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Trainee Block Manager in London employer: The Acorn Group
The Acorn Group is an exceptional employer, offering a supportive and collaborative work environment in Bromley, Kent, where employees can thrive and grow within the property industry. With a strong focus on career progression, comprehensive training, and a commitment to employee well-being, including generous holiday allowances and access to mental health support, we empower our team members to achieve their professional goals while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Block Manager in London
✨Get into the Local Scene
Dive headfirst into your local real estate scene! Attend property exhibitions, open houses, and local networking events to meet industry professionals and get a feel for the market. This insider knowledge can be invaluable when you’re chatting with potential employers like The Acorn Group.
✨Leverage Your University’s Resources
If you're still at uni, make the most of your career services! They often have partnerships with real estate firms and can help you land that trainee role. Plus, many universities host career fairs—great places to meet recruiters from companies like The Acorn Group looking for fresh talent!
✨Connect with Estate Agents
Reach out directly to local estate agents and ask if they’re looking for trainees or have any upcoming opportunities. Even if they don’t have anything right now, building a relationship might pay off in the long run. They could remember you for future roles, so don’t be shy!
✨Make Your Passion Known
When you’re applying for trainee positions, let your passion for real estate shine through! Craft your cover letter and conversations around what excites you in the industry and why you want to join a company like The Acorn Group. This enthusiasm can help you stand out from the crowd!
We think you need these skills to ace Trainee Block Manager in London
Some tips for your application 🫡
Let Your Personality Shine:Being a trainee in real estate means you'll need to interact with clients and colleagues regularly. Make sure your cover letter reflects your enthusiasm for the industry and your personal approach. Use examples from your experiences that showcase your communication skills and passion for property!
Tailor Your CV with Relevant Credits:For a real estate role, it’s great to highlight any relevant coursework, internships, or part-time jobs in property management or real estate. Include any certifications, like a property management qualification, to stand out and show your commitment to learning the trade. We want to see your growth potential!
Showcase Your Local Knowledge:In real estate, knowing the local market is crucial. If you've done any research or projects related to your area, mention them in your application. It shows you're not just interested in real estate generically but have a personal connection and understanding of the environment you're looking to work in.
Highlight Your Educational Journey:As a trainee, your educational background will be front and centre. Be sure to mention relevant courses, projects, or any volunteering experiences that demonstrate your eagerness to learn and your dedication to growing in the field. Remember, we’re looking for potential and ambition at The Acorn Group!
How to prepare for a job interview at The Acorn Group
✨Brush Up on Market Knowledge
Since you’re diving into the real estate world, make sure you've done a bit of homework on current market trends and local properties. Knowing the basics about housing market dynamics will help us engage in meaningful conversations with the interviewers at The Acorn Group.
✨Showcase Your Communication Skills
As a trainee in real estate, you’ll be interacting with clients and colleagues regularly. During the interview, highlight any experience you've had in customer service or negotiation – it shows you have the interpersonal skills needed for the job!
✨Prepare for Situational Questions
Expect some role-play scenarios or case studies, where you might have to negotiate a deal or handle a client's concerns. Practise how you would approach these situations; it’ll help us demonstrate our problem-solving abilities to The Acorn Group.
✨Emphasise Your Eagerness to Learn
As this is a trainee position, let your enthusiasm shine through! Share examples of how you're keen to absorb new knowledge and skills in real estate. Highlighting our willingness to learn can really set us apart from other candidates.
