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- Tasks: Lead lettings operations, grow business, and ensure top-notch customer care.
- Company: Join The Acorn Group, London's largest multi-brand estate agency.
- Benefits: Competitive salary, uncapped commission, generous holiday, and excellent training.
- Why this job: Make a real impact in the property market with fantastic earning potential.
- Qualifications: Experience in lettings, strong sales skills, and a full UK driving licence.
- Other info: Supportive team environment with great career progression opportunities.
The predicted salary is between 39000 - 65000 £ per year.
Location: Lewisham
Salary: OTE of up to £65,000.00 per annum
Hours: Monday to Thursday from 8:30am to 6pm, Friday 8:30am to 5pm and Saturdays from 9:30am to 4:30pm (day in lieu).
Driving Licence: You must have a full UK Driving Licence & access to your own car.
About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations.
Job Summary and Key Responsibilities:
- The ideal candidate will be extremely motivated and career driven with experience in the current rental market, preferably in the Greater London area.
- Duties will include:
- Grow volume of new lettings business and income production to the branch.
- Appraisal and instruction of residential rental properties.
- Identify other potential business opportunities and ensure referral to the appropriate division.
- Accountable quality of customer care.
- Meet and exceed targets for lettings business.
- Register, qualify and manage applicants.
- Arrange and conduct viewing appointments and secure property lets.
- Work in accordance with all legal obligations without exception.
- Maintain up to date knowledge of available properties.
- Implement effective canvassing and marketing strategies.
- Develop the core business in the branch.
- Carry out monthly 1-2-1s with staff.
We have the highest expectations of our staff, but the reward is an enjoyable work environment with fantastic earning potential, incentives along with personal recognition and development for achieving exceptional results.
Skills required:
- Previous experience within a Senior Lettings position, with a proven track record in securing new business.
- PropertyMark- Technical Award in Residential Lettings and Property Management or equivalent (preferred not essential).
- Well-developed interpersonal skills.
- Listing & valuation experience.
- Line management experience.
- Excellent sales ability.
- High level of customer service skills.
- Good telephone manner and positive attitude.
- The ability to negotiate.
- Tenacity and be a self-starter with the drive to succeed.
- Ability to build and nurture trusted relationships at all levels.
- Be responsive to change.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Structured training and support through The Acorn Academy.
- Excellent opportunities for career progression.
- Fabulous rewards and incentives for Top achievers.
- Annual Awards Ceremony.
- An excellent, uncapped commission structure with further bonuses.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from Recruitment agencies, and any such submissions will not be considered.
Lettings Manager in London employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager in London
✨Tip Number 1
Get to know the company inside out! Research The Acorn Group, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to lettings management. Think about how you can demonstrate your sales ability and customer service skills through real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Lettings Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the lettings industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to grow and succeed with us at Acorn.
Tailor Your CV: Make sure your CV is tailored to the Lettings Manager role. Highlight your previous experience in lettings, especially any achievements in securing new business. We love seeing how you've made an impact in your past roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Acorn.
How to prepare for a job interview at The Acorn Group
✨Know Your Market
Before the interview, brush up on the current rental market trends in Greater London. Be prepared to discuss how these trends can impact the lettings business and share your insights on potential growth opportunities.
✨Showcase Your Experience
Highlight your previous experience in a Senior Lettings position. Bring specific examples of how you've successfully secured new business and exceeded targets. This will demonstrate your capability and motivation for the role.
✨Demonstrate Customer Care Skills
Prepare to discuss how you ensure high-quality customer care. Think of examples where you've gone above and beyond for clients, as this is crucial for the Lettings Manager role. Show that you understand the importance of building trusted relationships.
✨Be Ready to Discuss Strategies
Think about effective canvassing and marketing strategies you've implemented in the past. Be ready to share your ideas on how to grow the lettings business at Acorn, showing that you're proactive and have a clear vision for success.
