At a Glance
- Tasks: Manage residential blocks and deliver exceptional customer service in a dynamic role.
- Company: Join London's largest multi-brand estate agency, known for excellence.
- Benefits: Competitive salary, career progression, remote work options, and generous holiday allowance.
- Other info: Supportive team environment with market-leading training and professional development opportunities.
- Why this job: Make a real impact in the real estate industry while growing your career.
- Qualifications: Experience in residential long leasehold sector and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Acorn Estate Management
Salary: Competitive Salary Package
Hours: Monday to Friday 8:45am to 5:30pm
Driving Licence: Must have a full UK Driving Licence and use of your own vehicle.
About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations.
Job Summary and Key Responsibilities: Our Block Managers play a crucial role in delivering exceptional customer service to our clients by managing a multifaceted portfolio of residential blocks. Each member of our team is carefully selected by our recruitment team for their professionalism, tenacity, and desire to work to the best of their ability. Due to expansion, we have an opportunity for an experienced Block Manager to join our team and to manage a Southeast London based portfolio. You’ll be someone who flourishes while working in a complex role, a proactive team member and excellent communicator.
Duties will include:
- Managing a portfolio of residential blocks and housing developments in and around the Southeast.
- Preparing an annual service charge budget for each site.
- Monitoring best use of service charge funds.
- Liaising with leaseholders, freeholders, residents, tradesmen, third party contractors and professional advisors.
- Arranging and monitoring works and repairs.
- Arranging service contracts.
- Administering insurance claims.
- Arranging Section 20 works and consulting with owners.
- Arranging risk assessments.
- Monitoring health and safety compliance.
- Site inspections.
Skills required:
- Experience of working within the residential long leasehold sector.
- A good understanding of the legislation.
- TPI qualified (preferably) or an industry recognised qualification.
- Numerate with IT skills across Microsoft office suites.
- Clear communicator across all platforms.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured training & support.
- Opportunity of remote working (up to 2 days) following successful probation.
- Opportunity to obtain a professional qualification with TPI (if not already a member).
- Opportunity to earn commission/bonuses.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Block Manager in London employer: The Acorn Group
The Acorn Group is an exceptional employer, offering a supportive and collaborative work environment in Bromley, Kent, where Block Managers can thrive. With a strong focus on career growth, market-leading training, and generous benefits including flexible working options and a comprehensive employee assistance programme, we empower our team to excel in their roles while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Block Manager in London
✨Tip Number 1
Get to know the company! Research The Acorn Group and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to block management. Think about your past experiences and how they align with the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Block Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Block Manager role. Highlight your experience in managing residential blocks and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:As a Block Manager, communication is key. In your application, demonstrate your ability to liaise with various stakeholders. Use clear and professional language to show us you’re the right fit for the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the residential long leasehold sector and relevant legislation. Being able to discuss specific laws or regulations during the interview will show that you're serious about the role and understand the complexities involved.
✨Showcase Your Communication Skills
As a Block Manager, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with leaseholders, contractors, or team members in the past. This will demonstrate your ability to handle the diverse interactions required in this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing a difficult tenant or handling a service charge dispute. Think through your approach to these scenarios beforehand, so you can articulate your problem-solving skills clearly during the interview.
✨Highlight Your Organisational Skills
Managing a portfolio requires excellent organisation. Be prepared to discuss how you prioritise tasks, manage budgets, and keep track of multiple projects. Sharing specific tools or methods you use can also give you an edge in the interview.
