Technical Business Analyst in Liverpool

The Acorn Group are currently looking to recruit a specialized Business Analyst with technical knowledge to bridge the gap between business and technology teams. As a Technical Business Analyst, you will play a pivotal role in driving strategic business improvements and delivering high-impact solutions across the organisation. Your expertise will ensure the successful delivery of both operation and technically complex projects.

Salary: up to £46,000 depending on experience
Working hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, on a hybrid working basis

What you will be doing:

• Delivery of core business analysis activities across a range of business delivery processes, including, but not limited to, Agile frameworks.
• Ensure that appropriate and accurate documentation is created and maintained throughout the project lifecycle to support User Acceptance Testing and post implementation aftercare.
• Documentation should include a high level of technical specification, including any system architecture, data flows, integration points, configuration settings and any customer development wherever necessary, to ensure clarity, traceability and ease of maintenance.
• Develop a strong understanding of technologies used within the business, to be able to provide best approach insight for business stakeholders to make informed decisions.
• Lead “As-Is” requirement gathering and "To-Be" process modelling with a technical focus.
• Ensure that technical requirements are thoroughly analysed and clearly documented, supporting a shared understanding across technical and non-technical stakeholders.
• Actively participate in discussions with the development team to help shape the implementation of solutions, ensuring alignment with business needs.
• Constructively challenge technical approaches where necessary, promoting best practices, ensuring that the most effective solution is delivered.
• Review existing processes and use data analysis to support business decisions, using SQL, Excel etc.
• Provide insights into system integrations, APIs, and automation possibilities.

What we are looking for:

• Able to understand and read technical documentation, leading to more efficient requirement gathering and a better understanding of how Business requirements translate into Technical Requirements.
• Can use their technical understanding and data to drive decisions and guide the business towards the path of least resistance.
• Possess Agile or Scrum Certification (Scrum Master/Agile Practitioner preferred).
• Ability to work independently on technical projects, consulting seniors only for highly complex challenges.
• Proficiency in business analysis tools and techniques, including SQL and Excel.
• Experience within a Financial Services environment would be beneficial.

Grow with Acorn:

At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We’re growing fast, with new opportunities emerging every week.

Our Commitment to our colleagues:

• Mindful Employer– championing mental health and wellbeing.
• Disability Confident Level 1 & 2– creating accessible, inclusive opportunities.
• Menopause Friendly accredited– supporting every stage of life.
• Armed Forces Covenant signatory– honouring those who serve.
• Great Places to Work 2024/25– fostering an engaging and positive workplace culture.
• Best Place to Work for Development– proud to be investing in people’s future.
• Best Place to Work for Women– breaking down barriers to women's career progression.

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply:

• Checks & Clearances: All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
• Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
• We’re Here to Support You: We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know.