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- Tasks: Support customers by optimising recovery processes and analysing AI outputs.
- Company: Acorn Insurance, a national leader with strong Liverpool roots.
- Benefits: 35 days holiday, mental health support, flexible benefits, and hybrid working options.
- Other info: Join a company committed to inclusivity and continuous improvement.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong analytical skills and knowledge of recoveries and litigation.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The Recoveries Abandonment & AI Analyst plays a critical role in supporting our purpose: helping our customers when they need us most – with speed, ease and understanding. Within Recoveries, this means securing the highest possible returns from third‑party insurers as quickly as possible, contributing to around £50m of annual recoveries. You’ll provide second‑line oversight of abandonment decisions across First Party Claims, ensuring they are technically accurate, commercially sound and aligned with delegated authority. You’ll offer expert challenge and guidance to handlers, team leaders and panel solicitors, helping to minimise leakage and drive consistent, high‑quality decisions. You’ll also support the development and optimisation of AI‑driven recovery tools, analysing outputs and identifying improvement opportunities to ensure accuracy, compliance and commercial effectiveness. Alongside this, you’ll manage a small caseload, taking accountability for achieving the best possible recovery outcomes.
What you’ll be doing:
- Review and sign off abandonment decisions within a ÂŁ50k authority limit, ensuring accuracy, consistency and commercial soundness.
- Provide technical oversight, challenge and guidance to handlers, team leaders and panel solicitors.
- Analyse and optimise AI‑generated recovery outputs, maintaining effective feedback loops to improve accuracy and compliance.
- Conduct audits, identify themes and recommend improvements that reduce leakage and strengthen recovery performance.
- Produce clear, insight‑led MI for senior leadership to support decision‑making.
- Manage a small caseload, delivering optimal recovery strategies and outcomes.
- Collaborate with teams across Claims, Legal, Engineering, Finance, Risk and external partners to drive continuous improvement.
What you’ll bring:
- Strong technical knowledge of recoveries, subrogation and litigation.
- Excellent analytical skills and attention to detail.
- Ability to interpret AI outputs and provide clear, structured feedback.
- Confident decision‑making with sound commercial judgement.
- Clear communicator with a positive, coaching‑led approach.
- Highly organised, proactive and resilient, with a continuous‑improvement mindset.
Additional Requirements:
- Some travel to internal claims sites and panel solicitor offices will be required.
- Expected to maintain strong and up‑to‑date knowledge of industry developments, legal frameworks, AI best practice and recoveries case law.
Recoveries Abandonment Analyst in Liverpool employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recoveries Abandonment Analyst in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to recoveries and AI tools, so you can show how your skills align with their mission. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your decision-making skills! Think of scenarios where you’d need to provide oversight or challenge decisions. Being able to articulate your thought process will impress interviewers and show you’re ready for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Recoveries Abandonment Analyst in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Recoveries Abandonment Analyst role. Highlight your relevant experience in recoveries, subrogation, and litigation, and show us how your skills align with our mission of helping customers.
Show Off Your Analytical Skills: We love a good number cruncher! When you’re writing your application, give us examples of how you've used your analytical skills in past roles. This will help us see how you can contribute to optimising our AI-driven recovery tools.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a good communicator, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge of recoveries, subrogation, and litigation. Familiarise yourself with the latest industry developments and AI best practices, as this will show that you're proactive and well-informed.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used analytical skills in past roles. Think of specific examples where you've interpreted data or AI outputs to make informed decisions. This will demonstrate your ability to provide clear, structured feedback.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves providing guidance to handlers and team leaders, being a clear communicator is key. Consider doing mock interviews with friends to refine your delivery.
✨Emphasise Continuous Improvement
Highlight your proactive approach to continuous improvement. Be ready to discuss how you've identified themes in past work and recommended improvements. This aligns perfectly with the company's values and shows you're a good fit for their culture.