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- Tasks: Manage personal injury claims and develop specialist knowledge in a supportive environment.
- Company: Join Acorn Insurance, a leading firm with over 40 years of expertise.
- Benefits: Enjoy 35 days holiday, mental health support, and flexible working options.
- Why this job: Kickstart your career in personal injury handling with expert guidance and growth opportunities.
- Qualifications: Ideal for those with a passion for learning and a desire to help others.
- Other info: Be part of a dynamic team committed to inclusivity and professional development.
The predicted salary is between 27500 - 34800 £ per year.
We are thrilled to welcome our first cohort for the PI Internal Academy. Before obtaining a full portfolio as a PI Handler, you will be sub-handling IC cases to build up your knowledge. As a Sub-Handler, your responsibility is to manage the LEX OIC injury file exclusively, while the main handler retains oversight of indemnity, liability, and all non-OIC/Injury related VF Tasks. This arrangement allows you to specialise in personal injury (PI) handling and develop your technical skills.
Location: Hanover St, Liverpool City Centre with hybrid working / Remote
Working Hours: Monday to Friday 9:00am – 5:30pm, 37.5 hours per week
Salary: Between £27,500 and £34,800 DOE plus £2,000 annual bonus potential achieved quarterly
What you will be doing:
- Manage ONLY the LEX file and the PI related Tasks
- Focus ONLY on the Schedules created by LEX and respond to each step in the process (SCNF Review, Acceptance or Rejection of the claim, Liability Challenges, Stage 2 offers, Counter Offers, Court Proceedings Packs, Acceptances and NVC packs)
- Develop Specialist Knowledge of the OIC and its processes
- Collaborate and build relationships with other areas of the business as they are going to be the ones that will be guiding you on the progression of the claim
Core Responsibilities:
- Reviewing and responding to the SCNF Medical Evidence Review
- Making Offers
- Counter Offers
- Liability Challenges
- Court Proceedings
- NVC Packs
- Interim Payment Request
- Acceptances
- Counter Fees
During your time in the Academy, you will also see other PI workflows including MOJ and Non Portal for you to gain an overall understanding of how the PI Industry works and how this is dealt in house. The Academy is designed for you to build up PI knowledge step by step, with experts around you to help you grow and develop.
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We’re growing fast, with new opportunities emerging every week.
A Few Things to Know Before You Apply:
- If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
- Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You:
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know.
Personal Injury Handler in Liverpool employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Handler in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at career fairs. Ask them about their experiences and any tips they might have for landing a role as a Personal Injury Handler.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the OIC process. Familiarise yourself with common scenarios you might face as a Sub-Handler, so you can showcase your understanding and enthusiasm.
✨Tip Number 3
Practice your responses to behavioural questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Acorn.
We think you need these skills to ace Personal Injury Handler in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Personal Injury Handler role. Highlight any relevant experience or skills that align with managing LEX OIC injury files and handling PI tasks. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about personal injury handling and how you can contribute to our Academy. Keep it engaging and let your personality come through—this is your moment to connect with us.
Showcase Your Knowledge: Demonstrate your understanding of the OIC process and personal injury claims in your application. We love candidates who show initiative and have done their homework, so don’t hesitate to mention any relevant research or insights you've gathered.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen to join our team at Acorn!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of personal injury handling and the Official Injury Claim (OIC) process. Familiarise yourself with the LEX system and the specific tasks you'll be managing as a Sub-Handler. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Show Your Collaborative Spirit
Since the role involves working closely with other areas of the business, be prepared to discuss how you've successfully collaborated in the past. Think of examples where teamwork led to positive outcomes, especially in challenging situations. This will demonstrate that you can build relationships and work effectively within a team.
✨Ask Smart Questions
Interviews are a two-way street, so come armed with thoughtful questions about the PI Internal Academy and the company's approach to personal injury claims. Inquire about the training process, opportunities for growth, and how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Emphasise Your Growth Mindset
The Academy is all about building knowledge step by step, so highlight your willingness to learn and adapt. Share experiences where you've taken on new challenges or sought feedback to improve your skills. This aligns perfectly with the company's values and shows that you're ready to grow alongside them.