Junior QA Engineer in Liverpool

Acorn Insurance is a UK-based specialist insurance broker with over four decades of experience arranging practical insurance cover for customers whose needs may not fit standard market criteria.

As part of our growing technology and delivery teams, we are looking for a Junior QA to help ensure our customer-facing platforms, internal systems, and digital journeys are tested thoroughly, documented clearly, and delivered to a high standard.

This is a great opportunity for someone early in their QA career who enjoys problem-solving, asking questions, and working closely with Developers, Product Owners, and Business Analysts.

You will be supported by experienced QA colleagues while building strong foundations in manual testing, defect management, accessibility, mobile testing, automation awareness, and agile delivery.

Working Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm

What you’ll be doing

• Take ownership of understanding PBIs and requirements, proactively raising questions with Business Analysts to clarify acceptance criteria before testing begins.
• Create, maintain, and execute test cases aligned to squad deliverables, with support and supervision where needed.
• Design thoughtful test cases that go beyond happy paths, including edge cases, negative scenarios, and boundary conditions.
• Raise clear, well-documented defects in Azure Dev Ops, including reproduction steps, initial root cause analysis, severity, and supporting evidence.
• Work with development teams to support timely defect resolution within sprint cycles.
• Contribute to exploratory and risk-based testing for new features and more complex changes.
• Handle test data responsibly, ensuring real customer data is not used in test environments and raising any potential GDPR or data privacy concerns.
• Participate in sprint ceremonies, providing informed QA input on estimation, planning, progress, risks, and blockers.
• Track and update test execution progress accurately in Azure Dev Ops and follow established QA processes and checklists.
• Log mobile-specific defects with device details, operating system versions, clear reproduction steps, and supporting evidence.
• Test native app functionality including offline behaviour, push notifications, and device-specific scenarios.

What we’re looking for

• Some experience in QA, software testing, or a similar role, with a strong interest in building a long-term career in quality assurance.
• The ability to analyse requirements, identify gaps or unclear acceptance criteria, and ask the right questions early.
• Confidence writing and executing test cases, with an eye for edge cases, boundary conditions, and negative scenarios.
• Experience raising defects clearly in a test management or delivery tool, ideally Azure Dev Ops.
• Awareness of accessibility principles, including WCAG 2.2, and willingness to use tools such as WAVE or axe Dev Tools.
• An understanding of GDPR and data privacy principles when working with test data.
• Strong communication skills and the confidence to collaborate with Developers, Product Owners, Business Analysts, and other QA colleagues.

Desirable experience and development areas

• Exposure to Playwright web automation, including running existing tests locally and reading traces to understand failures.
• Basic Git knowledge, such as cloning repositories, creating branches, and pulling updates.
• Basic SQL familiarity for verifying records in a database with guidance.
• Awareness of AI-assisted tools such as Git Hub Copilot or Cursor, with the ability to review outputs critically and follow company policy.
• Awareness of Azure Dev Ops CI/CD pipelines, including how to locate failed automated test runs and report them to automation colleagues.
• Willingness to work towards ISTQB Foundation certification, with company support.

Why Join Us

• A modern tech stack and a culture that values craftsmanship
• A supportive team where you’ll learn from experienced developers and designers
• Opportunities for training, mentorship and career progression
• Freedom to experiment, ask questions and influence how we work
• Top-tier tools and a workspace built for creativity and collaboration
• Team and Culture

You’ll join a friendly, collaborative squad that brings together designers, engineers and product thinkers.

We work closely, share ideas openly and always look for ways to get better.

We believe in ownership, curiosity and constant learning. You’ll be encouraged to ask questions, try new things and take on challenges that stretch your skills.

If you’re looking for a place to grow, learn from others and build products you can be proud of, this is the team for you.

Grow with Acorn

At Acorn Insurance , we’re proud of our Liverpool roots — and even prouder of how far we’ve come.

As part of the Acorn Group , we bring over 40 years of specialist insurance expertise to the table.

From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• We run through walls for our customers and each other
• We challenge the status quo
• We succeed when we help those around us succeed
• We decide quickly when the smart thing to do is use our judgement
• A maximum of35 days’ holiday (including bank holidays) with additional buy/sell options
• 24/7 mental health support free counselling available

Grow with us: Through career fairs, leadership programs, and learning on the go!

• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs

Our Commitment to our colleague’s

These aren’t just words — they’re the principles we live by.

And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• Mindful Employer – championing mental health and wellbeing
• Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
• Menopause Friendly accredited – supporting every stage of life
• Armed Forces Covenant signatory – honouring those who serve
• Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
• Best Place to Work for Development – proud to be investing in people’s future
• Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with

Acorn.

A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

Checks & Clearances

All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.

Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa.

At the moment, we’re not able to offer visa sponsorship.

We’re Here to Support You

We’re committed to creating an inclusive, supportive workplace where everyone can flourish.

If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know.

Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

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