Hybrid Software Support Analyst - IT & Disaster Recovery in Liverpool

Hybrid Software Support Analyst - IT & Disaster Recovery in Liverpool

Liverpool Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
The Acorn Group

At a Glance

  • Tasks: Be the go-to person for system issues and ensure smooth operations.
  • Company: Join Acorn Insurance, a leading firm in Liverpool City Centre.
  • Benefits: Enjoy a competitive salary, flexible working, and growth opportunities.
  • Other info: Dynamic team environment with a focus on operational resilience.
  • Why this job: Make a real difference in IT support and disaster recovery.
  • Qualifications: Experience in software support and problem-solving skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

Acorn Insurance is seeking a Software Support Analyst to join our IT team in Liverpool City Centre.

You will be the primary contact for system issues escalated by business support teams, triaging requests and escalating complex bugs via Azure Dev Ops.

You will document systems for disaster recovery testing, support operational resilience, and work with security and Dev Ops colleagues to maintain high availability of internal applications and databases.

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Hybrid Software Support Analyst - IT & Disaster Recovery in Liverpool employer: The Acorn Group

Join our dynamic Household Claims department in Liverpool as a Desktop Loss Adjuster, where you will thrive in a hybrid work environment that champions collaboration and support. With a strong focus on employee growth, we offer extensive career development opportunities, including leadership programmes and flexible benefits to enhance your work-life balance. Our commitment to diversity and inclusion ensures that every team member is valued, making this an exceptional place to build a meaningful and rewarding career.

The Acorn Group

Contact Details:

The Acorn Group Recruitment Team

We think you need these skills to ace Hybrid Software Support Analyst - IT & Disaster Recovery in Liverpool

Software Support
System Issue Triage
Azure DevOps
Documentation Skills
Disaster Recovery Testing
Operational Resilience
Collaboration with Security Teams