Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assess vehicle repairs and manage claims efficiently while ensuring safety and cost-effectiveness.
- Company: Acorn Insurance, a leading UK insurance provider with a strong Liverpool heritage.
- Benefits: Up to 35 days holiday, mental health support, flexible working options, and career development opportunities.
- Why this job: Join a dynamic team that values growth, innovation, and customer success in the insurance industry.
- Qualifications: Experience in vehicle repair estimation and knowledge of computerised systems required.
- Other info: Inclusive workplace culture with a commitment to employee wellbeing and career progression.
The predicted salary is between 36000 - 60000 £ per year.
As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair vs total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guidelines and procedures.
Location: Remote (initial training will be on site in Sevenoaks or Liverpool)
Working hours: 37.5 hours per week, Monday to Friday from 9:00am to 5:30pm
Responsibilities:
- To obtain high quality value for money repairs that do not adversely affect the safety of the vehicle
- Prompt and accurate production of reports and estimates and authorisation of repairs, together with valuation of vehicles
- Accurate categorisation and timely disposal of salvage in accordance with the ABI guidelines
- To develop and maintain effective relationships with claims handlers, repairers and intermediaries to ensure the best outcome for the business and customer
- Monitor repair work and activities of repairers so to ensure that the average repair cost falls within the motor engineers’ territory minimum number of substandard repair referrals
Qualifications:
- Thorough knowledge of the details of the methods of motor vehicle accident repair
- Experience of estimating and negotiation
- VDA ATA AQP Accreditation
- Thorough Knowledge of Computerised Estimation Systems (Audatex and Glassmatix)
- Thorough Knowledge of Thatcham Escribe
Benefits:
- A maximum of 35 days’ holiday (depending on role and tenure) including bank holidays, with additional buy/sell options
- 24/7 mental health support & free counselling available
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work-life balance and individual needs
Our commitments:
- Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- Menopause Friendly accredited – supporting every stage of life
- Armed Forces Covenant signatory – honouring those who serve
- Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- Best Place to Work for Development – proud to be investing in people’s future
- Best Place to Work for Women – breaking down barriers to women’s career progression
If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
Before you apply:
- If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
- Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
- We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know.
Desktop Motor Engineer in Liverpool employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Motor Engineer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Desktop Motor Engineers and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Show off your skills! If you’ve got experience with estimating and negotiation, bring examples to the table. We want to see how you’ve tackled challenges in the past and what you can bring to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining us at Acorn!
We think you need these skills to ace Desktop Motor Engineer in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Motor Engineer role. Highlight your experience with motor vehicle accident repair and any relevant qualifications like VDA ATA AQP Accreditation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your knowledge of computerised estimation systems like Audatex and Glassmatix.
Showcase Your Decision-Making Skills: In your application, give examples of how you've made commercial decisions in the past. We value quick and smart decision-making, so share instances where you’ve successfully navigated challenges in repair assessments or negotiations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team at Acorn!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Make sure you brush up on your knowledge of motor vehicle accident repair methods and the relevant engineering tools. Familiarise yourself with the ABI guidelines and be ready to discuss how you would assess repair prospects versus total loss.
✨Showcase Your Experience
Be prepared to talk about your previous experience in estimating and negotiation, especially if you have VDA ATA AQP Accreditation. Share specific examples of how you've successfully authorised repairs or managed costs in past roles.
✨Build Relationships
Since the role involves developing effective relationships with claims handlers and repairers, think of ways to demonstrate your interpersonal skills. Have a few anecdotes ready that highlight your ability to collaborate and achieve positive outcomes.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture and their approach to customer service. This shows your interest in the role and helps you gauge if the company aligns with your values, especially their commitment to mental health and employee growth.
