At a Glance
- Tasks: Investigate and analyse suspected fraudulent claims using advanced intelligence tools.
- Company: Join a dynamic team focused on counter fraud in a supportive environment.
- Benefits: Enjoy up to 35 days holiday, mental health support, and hybrid working options.
- Other info: Collaborate with law enforcement and build professional relationships in a fast-paced setting.
- Why this job: Make a real difference by tackling fraud and protecting the business.
- Qualifications: Analytical skills and a keen eye for detail; experience in fraud detection is a plus.
The predicted salary is between 28748 - 35500 £ per year.
As a Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend.
Location: Sevenoaks – hybrid working available
Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day
Salary: £28,748 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role.
What you will be doing:
- To investigate suspected fraudulent claims/policies using various intelligence tools
- To deliver a usable intelligence-based product to reduce claim losses
- To provide intelligence-led support to general claims/policy teams
- Confident in presenting complex information in a clear and concise manner
- Contribute to the continued improvements of the intelligence products & output
- Handling, analysing and evaluating highly confidential datasets and documents
- To develop an understanding of the MI Reports generated and fraud detection strategy
- To assist in the promotion of data integrity across the group
- Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
- Review intelligence received into the unit and ensure exposure is identified and worked appropriately
- Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest
- Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
- Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
- Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements
What we're looking for:
- Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
- Analytical thinker – able to analyse information quickly and use it to provide robust advice
- Written communicator – able to easily relay complex information in a written report
- Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
- Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
- Organised - good time management skills, able to work under pressure and deliver against deadlines set
- Keen eye for detail with the ability to think laterally and act through reasoned decision making
- Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
- Experience in using fraud detection tools and intelligence analysis software
Benefits:
- Maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with optional add-on buy/sell options
- 24/7 mental health support & free counselling available
- Hybrid working options to support work-life balance and individual needs
Claim Intelligence Analyst in Liverpool employer: The Acorn Group
Join our dynamic Household Claims department in Liverpool as a Desktop Loss Adjuster, where you will thrive in a hybrid work environment that champions collaboration and support. With a strong focus on employee growth, we offer extensive career development opportunities, including leadership programmes and flexible benefits to enhance your work-life balance. Our commitment to diversity and inclusion ensures that every team member is valued, making this an exceptional place to build a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Claim Intelligence Analyst in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in fraud detection or claims analysis. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific tools and software you've used in past roles. Bring examples of how you've tackled fraud investigations or improved processes – it’ll make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. Check out our website for openings that match your skills as a Claims Intelligence Analyst – we want to see you thrive!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows you're genuinely interested in the role and keen to join the team.
We think you need these skills to ace Claim Intelligence Analyst in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Intelligence Analyst role. Highlight any relevant experience in fraud detection or analysis, and don’t forget to showcase your analytical skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific tools or software you’ve used in the past and how they relate to the job description.
Show Off Your Communication Skills:Since you'll be presenting complex information, make sure your written application reflects your ability to communicate clearly. Use concise language and structure your thoughts logically to demonstrate your writing prowess.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Acorn Group
✨Know Your Tools
Familiarise yourself with the fraud detection software and tools mentioned in the job description. Be ready to discuss how you've used similar tools in the past or how you would approach learning new ones. This shows your analytical skills and readiness to dive into the role.
✨Master the Art of Reporting
Since you'll be producing reports on your findings, practice summarising complex information clearly and concisely. Bring examples of reports you've written before, or prepare a mock report based on a hypothetical case. This will demonstrate your written communication skills.
✨Build Relationships
Think about how you can establish professional relationships with intelligence suppliers and law enforcement agencies. Prepare examples of how you've successfully collaborated with others in previous roles. This will highlight your interpersonal skills and ability to work within a team.
✨Stay Curious
Show your inquisitive nature by discussing current trends in fraud detection and online behaviour. Bring up any recent news articles or developments in the field that interest you. This will reflect your ongoing interest and commitment to staying informed in the industry.
