The Acorn Group is seeking a Customer Service Team Leader in Halesowen to lead a busy team and drive service excellence. You will coach staff, monitor QA, and ensure KPIs and SLAs are met while resolving customer complaints and supporting the Team Manager with resource planning.
We look for hands-on leaders who can motivate others, maintain high standards, and help improve customer outcomes while embodying the company values and safety culture.
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Customer Service Team Lead — Drive Quality & Engagement in Halesowen employer: The Acorn Group
The Acorn Group is an exceptional employer located in Bromley, Kent, offering a dynamic work environment where you can thrive as an Assistant Property Manager. With comprehensive training and clear pathways for career progression in the build to rent sector, employees are encouraged to grow and develop their skills. The supportive team culture and commitment to employee development make this an ideal place for those seeking meaningful and rewarding employment.
