Estate Manager

Estate Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage residential blocks and deliver exceptional customer service to clients.
  • Company: Join London's largest multi-brand estate agency, The Acorn Group.
  • Benefits: Competitive salary, career progression, remote work options, and generous holiday allowance.
  • Why this job: Be part of a supportive team and make a real impact in the real estate industry.
  • Qualifications: Experience in residential leasehold sector and strong communication skills required.
  • Other info: Opportunity for professional development and access to employee assistance programmes.

The predicted salary is between 36000 - 60000 £ per year.

Location: The Acorn Group Head Office - Bromley, Kent

Brand: Acorn

Salary: Competitive Salary Package

Hours: Monday to Friday from 8:45am to 5:30pm (There will be an opportunity for a proportion of home working upon successful completion of the probationary period).

About The Acorn Group: The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.

Responsibilities:

Our Estate Managers play a crucial role in delivering exceptional customer service to our clients by managing a multifaceted portfolio of residential blocks. Each member of our team is carefully selected by our recruitment team for their professionalism, tenacity, and desire to work to the best of their ability. We now have an opportunity for an experienced Estate Manager to join our established team and to manage our Southeast London based portfolio. You’ll be someone who flourishes while working in a complex role, a proactive team member and excellent communicator.

Duties will include:

  • Managing a portfolio of residential blocks and housing developments in and around the Southeast.
  • Preparing an annual service charge budget for each site.
  • Monitoring best use of service charge funds.
  • Liaising with leaseholders, freeholders, residents, tradesmen, third party contractors and professional advisors.
  • Arranging and monitoring works and repairs.
  • Arranging service contracts.
  • Administering insurance claims.
  • Arranging large works and consulting with owners.
  • Arranging risk assessments.
  • Monitoring health and safety compliance.
  • Site inspections.

Please note, that you must have a full UK Driving Licence.

Qualifications:

  • Experience of working within the residential long leasehold sector.
  • A good understanding of the legislation.
  • IRPM qualified (preferably) or an industry recognised qualification.
  • Numerate with IT skills across Microsoft office suites.
  • Clear communicator across all platforms.

What we can offer you:

  • Proven track record for career growth and advancement within the company.
  • Market leading training and ongoing professional development.
  • Supportive and collaborative team environment.

Benefits:

  • Excellent opportunities for career progression.
  • Structured training & support.
  • Opportunity of remote working (up to 2 days) following successful probation.
  • Opportunity to obtain a professional qualification with IRPM (if not already a member).
  • Use of a pool car for company business.
  • Opportunity to earn commission/bonuses.
  • Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
  • Excellent parental leave & company fertility policy in place.
  • Access to an Employee assistance programme including access to a virtual GP 24/7 and mental health first aiders.
  • Retail discounts.

The Acorn Group as part of LRG, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

Estate Manager employer: The Acorn Group

The Acorn Group is an exceptional employer, offering a supportive and collaborative team environment where career growth and professional development are prioritised. With competitive salaries, generous holiday allowances, and the opportunity for remote working, employees can enjoy a balanced work-life while contributing to a leading estate agency in Southeast London. The company also provides access to market-leading training and unique benefits such as a pool car for business use and a comprehensive employee assistance programme.
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Contact Detail:

The Acorn Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Estate Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the real estate industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on an Estate Manager position!

✨Tip Number 2

Prepare for interviews by researching The Acorn Group and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering exceptional customer service.

✨Tip Number 3

Show off your communication skills! During interviews, be clear and concise when discussing your past experiences. Use examples that highlight your ability to manage complex portfolios and liaise with various stakeholders.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at The Acorn Group. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Estate Manager

Customer Service
Portfolio Management
Budget Preparation
Financial Monitoring
Communication Skills
Liaising with Stakeholders
Project Coordination
Health and Safety Compliance
Site Inspections
Numeracy
IT Skills (Microsoft Office)
Understanding of Legislation
IRPM Qualification
Proactive Teamwork
Problem-Solving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Estate Manager role. Highlight your experience in managing residential blocks and any relevant qualifications like IRPM. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!

Showcase Your Communication Skills: As an Estate Manager, communication is key. In your application, demonstrate your ability to liaise with various stakeholders. Use clear and concise language to show us you can communicate effectively across all platforms.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Acorn Group!

How to prepare for a job interview at The Acorn Group

✨Know Your Stuff

Make sure you brush up on your knowledge of the residential long leasehold sector and relevant legislation. Being able to discuss specific laws or regulations during the interview will show that you're serious about the role and understand the complexities involved.

✨Showcase Your Communication Skills

As an Estate Manager, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with clients, contractors, or team members in the past. This will demonstrate your ability to handle the diverse interactions required in this role.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations, like managing a difficult tenant or handling a budget issue. Think through your approach to these scenarios beforehand, so you can articulate your problem-solving skills clearly during the interview.

✨Highlight Your Team Spirit

The Acorn Group values collaboration, so be prepared to discuss how you've worked as part of a team in previous roles. Share specific examples of how you contributed to team success and how you can bring that same energy to their established team.

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