At a Glance
- Tasks: Manage residential blocks and deliver exceptional customer service to clients.
- Company: Join London's largest multi-brand estate agency, The Acorn Group.
- Benefits: Competitive salary, remote work options, and generous holiday allowance.
- Other info: Access to professional development and a virtual GP 24/7.
- Why this job: Be part of a supportive team with excellent career growth opportunities.
- Qualifications: Experience in residential long leasehold sector and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Acorn Estate Management
Salary: Competitive Salary Package
Hours: Monday to Friday 8:45am to 5:30pm
Please note, that you must have a full UK Driving Licence and use of your own vehicle.
About The Acorn Group
Renowned as market leaders, The Acorn Group is London's largest multi‑brand estate agency. We offer our clients the best brands, with the best people, in the best locations.
Job Summary And Key Responsibilities
Our Estate Managers play a crucial role in delivering exceptional customer service to our clients by managing a multifaceted portfolio of residential blocks. Each member of our team is carefully selected for their professionalism, tenacity, and desire to work to the best of their ability. Due to expansion, we have an opportunity for an experienced Estate Manager to join our team and to manage a Southeast London based portfolio. You’ll be someone who flourishes while working in a complex role, a proactive team member and excellent communicator.
Duties Will Include:
- Managing a portfolio of residential blocks and housing developments in and around the Southeast.
- Preparing an annual service charge budget for each site.
- Monitoring best use of service charge funds.
- Liaising with leaseholders, freeholders, residents, tradesmen, third party contractors and professional advisors.
- Arranging and monitoring works and repairs.
- Arranging service contracts.
- Administering insurance claims.
- Arranging Section 20 works and consulting with owners.
- Arranging risk assessments.
- Monitoring health and safety compliance.
- Site inspections.
Skills Required:
- Experience of working within the residential long leasehold sector.
- A good understanding of the legislation.
- TPI qualified (preferably) or an industry recognised qualification.
- Numerate with IT skills across Microsoft office suites.
- Clear communicator across all platforms.
What We Can Offer You:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured training & support.
- Opportunity of remote working (up to 2 days) following successful probation.
- Opportunity to obtain a professional qualification with TPI (if not already a member).
- Opportunity to earn commission/bonuses.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group, as part of LRG, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Residential Estate Manager | Remote Up to 2 Days + Growth in Bromley employer: The Acorn Group
The Acorn Group is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee growth and development. With a proven track record for career advancement, market-leading training, and the flexibility of remote working options, employees can thrive in their roles while enjoying generous benefits such as increased holiday allowance and access to mental health support. Join us in Bromley, Kent, where your contributions will be valued in a dynamic team dedicated to excellence in the real estate industry.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Estate Manager | Remote Up to 2 Days + Growth in Bromley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the real estate sector and let them know you're on the hunt for an Estate Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Acorn Group and their values. Show us that you understand what makes them tick and how you can contribute to their success. Tailor your responses to highlight your experience in managing residential blocks and your customer service skills.
✨Tip Number 3
Practice your communication skills! As an Estate Manager, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're genuinely interested in joining our team at The Acorn Group.
We think you need these skills to ace Residential Estate Manager | Remote Up to 2 Days + Growth in Bromley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Estate Manager role. Highlight your experience in managing residential blocks and any relevant qualifications, like TPI, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about estate management and how your proactive approach can benefit our team. Keep it concise but engaging!
Show Off Your Communication Skills:As an Estate Manager, clear communication is key. In your application, demonstrate your ability to liaise with various stakeholders. Use examples from your past roles to illustrate your excellent communication skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at The Acorn Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of residential blocks and housing developments you'll be managing. Familiarise yourself with common issues in the Southeast London area and be ready to discuss how you would handle them.
✨Brush Up on Legislation
Since a good understanding of legislation is crucial for this role, take some time to review relevant laws and regulations related to residential long leasehold properties. Being able to reference specific legislation during your interview will show that you're knowledgeable and prepared.
✨Demonstrate Your Communication Skills
As an Estate Manager, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with leaseholders, contractors, or residents in the past. This will highlight your ability to manage relationships and resolve conflicts.
✨Show Your Proactive Approach
The job requires someone who flourishes in a complex role. Be ready to share instances where you've taken initiative in previous positions, whether it was improving service charge budgets or ensuring health and safety compliance. This will demonstrate your proactive mindset and problem-solving skills.
