Mortgage Administrator in Bromley

Mortgage Administrator

Location: The Acorn Group Head Office – Bromley, Kent

Brand: Mortgage Scout

Salary: OTE of up to £30,000.00 per annum

Hours: Monday to Friday 8:30am‑5:30pm (one day per week home working after probation)

About The Acorn Group

Renowned as market leaders, The Acorn Group is London\’s largest multi‑brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.

Job Summary and Key Responsibilities

Our Mortgage Scout Financial Services team are looking to recruit a Mortgage Administrator. You will support mortgage brokers from client onboarding to mortgage payoff, building long‑lasting relationships. You must work well under pressure and keep pace with changing criteria.

Duties Will Include

• Supporting mortgage brokers on a 1‑1 basis and helping the wider team to deliver company objectives.
• Processing mortgage, insurance and protection applications using initiative through a complex process.
• Understanding and adhering to the compliance framework.
• Working within all areas of the business to drive revenue.
• Using multiple CRM systems.

Skills Required

• Previous administrative experience.
• Excellent telephone manner.
• Articulate.
• Confidence and accuracy in written word.
• Computer literate with experience of all Microsoft Office applications.
• Ability to deliver a high level of customer service.
• Strong organisational skills.
• Team player.

What We Can Offer You

• Proven track record for career growth and advancement within the company.
• Market‑leading training and ongoing professional development.
• Supportive and collaborative team environment.

Benefits

• Structured training and support.
• Excellent opportunities for career progression.
• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Excellent parental leave & company fertility policy in place.
• Access to an Employee Assistant Programme including virtual GP 24/7 and mental health first aiders.
• Retail discounts.

Equal Opportunity

The Acorn Group as part of LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

Recruitment Process

LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.