At a Glance
- Tasks: Support property management and deliver exceptional customer service in a dynamic team.
- Company: Join London's largest multi-brand estate agency with a strong reputation.
- Benefits: Career progression, structured training, generous holiday allowance, and retail discounts.
- Other info: Collaborative environment with a commitment to excellence and diversity.
- Why this job: Gain valuable experience in the property industry with opportunities for professional growth.
- Qualifications: IT skills and a passion for customer service; graduates and school leavers welcome.
The predicted salary is between 30000 - 40000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Acorn
Salary: Competitive Salary Package
Hours: Monday to Friday from 8:45am to 5:30pm
Fixed Term Contract: 6 months (please note, that this could turn into a permanent position).
About The Acorn Group:
Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.
Job Summary and Key Responsibilities:
Our Estate Management Division is responsible for managing a multifaceted portfolio of residential blocks of flats and housing developments and for delivering exceptional customer service to our clients. Each member of our team is carefully selected for their professionalism, tenacity, and desire to work to the best of their ability.
The successful applicant for the position of Assistant Block Manager will be provided with full training and will be working in a team to achieve a wide range of goals. The role will be varied, challenging, and rewarding and will offer candidates the opportunity of a long and progressive career within the property industry.
Duties will include:
- Liaising with clients, leaseholders, residents, service providers and trades people.
- Arranging and monitoring maintenance and repairs.
- Arranging and renewing service contracts.
- Progressing insurance claims.
- Approving invoices.
- Reviewing risk assessments.
- Reviewing site inspection reports.
- Providing administrative support to the Estate Managers.
Skills required:
- Numerate with IT skills across Microsoft office suites.
- Previous customer service or property management experience would be beneficial however applications from graduates or school/college leavers would also be welcome.
What we can offer you:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
Benefits:
- Excellent opportunities for career progression.
- Structured Training & support.
- Opportunity to obtain a professional qualification with IRPM.
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Assistant Block Manager in Bromley employer: The Acorn Group
The Acorn Group is an exceptional employer, offering a supportive and collaborative work environment in Bromley, Kent, where employees can thrive in their careers. With a strong focus on professional development, structured training, and opportunities for career progression, the company ensures that every team member is equipped to succeed in the dynamic property industry. Additionally, generous benefits such as increased holiday allowance, parental leave, and access to mental health support make The Acorn Group a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Block Manager in Bromley
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Acorn Group and understanding their values. Be ready to discuss how your skills align with their mission of delivering exceptional customer service. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the Assistant Block Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Acorn Group team.
We think you need these skills to ace Assistant Block Manager in Bromley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Block Manager role. Highlight any customer service or property management experience, even if it's from part-time jobs or internships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the property industry and how your background makes you a great fit for our team at The Acorn Group.
Showcase Your IT Skills:Since the role requires IT skills across Microsoft Office, be sure to mention any relevant software experience in your application. If you've used Excel for data management or Word for reports, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Block Manager. Familiarise yourself with the key responsibilities like liaising with clients and managing maintenance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a client or resolved a tricky situation. Be ready to share these stories during the interview to demonstrate your suitability for the role.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
✨Dress the Part
Even if the office has a casual dress code, it's always better to err on the side of professionalism for an interview. A smart outfit can boost your confidence and make a great first impression. Remember, you want to convey that you take the opportunity seriously!
