At a Glance
- Tasks: Manage residential blocks and deliver exceptional customer service in a dynamic role.
- Company: Join London's largest multi-brand estate agency, known for excellence.
- Benefits: Competitive salary, career progression, remote work options, and generous holiday allowance.
- Other info: Access to professional development and a vibrant work culture.
- Why this job: Be part of a supportive team and make a real impact in the real estate industry.
- Qualifications: Experience in residential long leasehold sector and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Acorn Estate Management
Salary: Competitive Salary Package
Hours: Monday to Friday 8:45am to 5:30pm
Driving Licence: Must have a full UK Driving Licence and use of your own vehicle.
About The Acorn Group: Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations.
Job Summary and Key Responsibilities: Our Block Managers play a crucial role in delivering exceptional customer service to our clients by managing a multifaceted portfolio of residential blocks. Each member of our team is carefully selected by our recruitment team for their professionalism, tenacity, and desire to work to the best of their ability. Due to expansion, we have an opportunity for an experienced Block Manager to join our team and to manage a Southeast London based portfolio. You’ll be someone who flourishes while working in a complex role, a proactive team member and excellent communicator.
Duties will include:
- Managing a portfolio of residential blocks and housing developments in and around the Southeast.
- Preparing an annual service charge budget for each site.
- Monitoring best use of service charge funds.
- Liaising with leaseholders, freeholders, residents, tradesmen, third party contractors and professional advisors.
- Arranging and monitoring works and repairs.
- Arranging service contracts.
- Administering insurance claims.
- Arranging Section 20 works and consulting with owners.
- Arranging risk assessments.
- Monitoring health and safety compliance.
- Site inspections.
Skills required:
- Experience of working within the residential long leasehold sector.
- A good understanding of the legislation.
- TPI qualified (preferably) or an industry recognised qualification.
- Numerate with IT skills across Microsoft office suites.
- Clear communicator across all platforms.
What we can offer you:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured training & support.
- Opportunity of remote working (up to 2 days) following successful probation.
- Opportunity to obtain a professional qualification with TPI (if not already a member).
- Opportunity to earn commission/bonuses.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Block Manager employer: The Acorn Group
The Acorn Group is an exceptional employer, offering a supportive and collaborative work environment in Bromley, Kent, where Block Managers can thrive. With a strong focus on career growth, market-leading training, and generous benefits including flexible working options and a comprehensive employee assistance programme, we empower our team to excel in their roles while maintaining a healthy work-life balance. Join us to be part of London's largest multi-brand estate agency, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Block Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the real estate industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Acorn Group and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in managing residential blocks and delivering top-notch customer service.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like budgets you've prepared or projects you've managed. This will help demonstrate your expertise and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Acorn Group team.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Block Manager role. Highlight your experience in managing residential blocks and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:As a Block Manager, communication is key. In your application, demonstrate your ability to liaise with various stakeholders. Use clear and professional language to show us you’re the right fit for the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at The Acorn Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the residential long leasehold sector. Familiarise yourself with relevant legislation and be ready to discuss how it impacts your role as a Block Manager.
✨Showcase Your Communication Skills
As a Block Manager, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with leaseholders, contractors, and other professionals in the past. This will demonstrate your ability to handle complex interactions.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing service charge budgets or dealing with health and safety compliance. Think through your past experiences and how you handled similar challenges, so you can share specific examples.
✨Highlight Your Team Spirit
The Acorn Group values collaboration, so be prepared to discuss how you work within a team. Share instances where you've supported colleagues or contributed to a positive team environment, showcasing your proactive nature.
