Senior Commercial Manager

Senior Commercial Manager

Full-Time 43200 - 72000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead commercial initiatives and drive customer adoption in a dynamic software environment.
  • Company: Join The Access Group, a leading UK software provider with a vibrant culture.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and flexible working options.
  • Why this job: Make a real impact while collaborating with diverse teams and innovative technology.
  • Qualifications: Strong business acumen, excellent communication skills, and experience in commercial management.
  • Other info: Be part of an inclusive team that values diversity and personal growth.

The predicted salary is between 43200 - 72000 ÂŁ per year.

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what’s important to them.

What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you: As a Senior Commercial Manager, you bring strong business acumen, a customer‑centric mindset, and the confidence to present to all levels, including C‑suite. You drive commercial, sales, and pipeline initiatives that support NRR and GRR, using adoption insights and strong analytical skills to identify new opportunities. You communicate customer requirements clearly, generate commercially sound ideas, and lead teams to deliver adoption‑focused outcomes. You understand Access IP and comparable third‑party products, build strong relationships, resolve challenges diplomatically, and respond quickly to customers. You draft clear, high‑quality agreements, provide excellent service and technical expertise, stay ahead of cloud, SaaS, and data‑retention requirements, and bring a proactive, detail‑driven approach supported by strong Excel skills.

Day‑to‑day you will:

  • Collaborate with the leadership team of your assigned software company and division Board Members, participating in regular leadership meetings.
  • Develop and oversee commercial initiatives that align customer adoption with strategic objectives, supporting both NRR and GRR.
  • Lead the wider team to deliver adoption‑led projects and ensure all commercial objectives are met.
  • Present confidently and persuasively to internal and external stakeholders, including large groups both in person and digitally.
  • Provide accurate forecasts within a 5% tolerance and attend customer meetings both online and onsite.
  • Identify improvements across adoption reporting and clearly communicate data requirements to support commercial outcomes.
  • Develop, own, and manage cross‑functional programmes with Sales, Marketing, and Customer Success.
  • Take accountability for all targets linked to your assigned software company.
  • Attend an Access office at least two days per week to support collaboration, networking, and customer engagement.
  • Communicate clearly and concisely with customers, both verbally and in writing.

Your skills and experience:

  • Collaborate with the leadership team of your assigned software company and division Board Members, participating in regular leadership meetings.
  • Develop and oversee commercial initiatives that align customer adoption with strategic objectives, supporting both NRR and GRR.
  • Lead the wider team to deliver adoption‑led projects and ensure all commercial objectives are met.
  • Present confidently and persuasively to internal and external stakeholders, including large groups both in person and digitally.
  • Provide accurate forecasts within a 5% tolerance and attend customer meetings both online and onsite.
  • Identify improvements across adoption reporting and clearly communicate data requirements to support commercial outcomes.
  • Develop, own, and manage cross‑functional programmes with Sales, Marketing, and Customer Success.
  • Take accountability for all targets linked to your assigned software company.
  • Attend an Access office at least two days per week to support collaboration, networking, and customer engagement.
  • Communicate clearly and concisely with customers, both verbally and in writing.

What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You.

Senior Commercial Manager employer: The Access Group

At Access, we pride ourselves on being an exceptional employer that champions a culture of collaboration and personal growth. With a commitment to employee development, competitive benefits including 25 days of holiday and a matched pension scheme, and a vibrant work environment that encourages authenticity, we empower our team members to thrive both professionally and personally. Join us in our mission to transform business technology while enjoying the flexibility of blended working and the opportunity to make a meaningful impact.
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Contact Detail:

The Access Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Commercial Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Commercial Manager role.

✨Tip Number 2

Practice your pitch! You’ll need to present confidently to stakeholders, so rehearse your key points. Make sure you can clearly communicate how your skills align with the company's goals. We want you to shine in those interviews!

✨Tip Number 3

Show off your analytical skills! Be ready to discuss how you've used data to drive commercial initiatives in the past. Bring examples to the table that highlight your ability to identify opportunities and deliver results.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Access family. Let’s make it happen!

We think you need these skills to ace Senior Commercial Manager

Business Acumen
Customer-Centric Mindset
Presentation Skills
Analytical Skills
Commercial Strategy Development
Relationship Building
Problem Resolution
Contract Drafting
Technical Expertise in Cloud and SaaS
Detail-Driven Approach
Excel Proficiency
Cross-Functional Programme Management
Forecasting Accuracy
Communication Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the role and the company shine through. We want to see how you align with our values of believing in better and making a difference.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills can drive commercial initiatives and support customer adoption.

Be Clear and Concise: In your written application, clarity is key! Use straightforward language to communicate your ideas and experiences. We appreciate applicants who can convey their thoughts effectively, just like you would with customers.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Access family!

How to prepare for a job interview at The Access Group

✨Know Your Numbers

As a Senior Commercial Manager, you'll need to provide accurate forecasts and understand key metrics like NRR and GRR. Brush up on your analytical skills and be ready to discuss how you've used data to drive commercial success in previous roles.

✨Showcase Your Communication Skills

You'll be presenting to C-suite executives and large groups, so practice articulating your ideas clearly and confidently. Prepare examples of how you've effectively communicated customer requirements and led teams to achieve adoption-focused outcomes.

✨Understand the Company Culture

Access values collaboration and inclusivity. Familiarise yourself with their mission, 'Love Work. Love Life. Be You.' and think about how your personal values align with this. Be prepared to share how you can contribute to their culture during the interview.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific situations where you've resolved issues diplomatically or driven successful initiatives, and be ready to discuss these in detail.

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