Product Manager

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what’s important to them.

What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

Role summary: To be successful and thrive as a Lead Product Manager at Access Learning, you will need first and foremost to have an entrepreneurial mentality. You are committed to excel with energy and endurance, as you understand that building a product is hard but satisfying work. You have a passion for building great products and technology, superior communication skills, high integrity, and great attention to detail. You’re a doer, who will adapt and change tactics until you find the winning approach. You feel comfortable getting your hands dirty in the problems of today, yet never losing sight of the long-term direction. You have stamina, resilience, and grit.

As a Lead Product Manager at Access, you will work to deliver a world class, rapidly deployable product or products to disrupt the learning market. You will work with the company Leadership, the Sales and Marketing teams along with the Design, Engineering and Support teams to drive market share & growth.

Day-to-day responsibilities:

• Product Strategy – Create and present business cases to the executive and senior management teams, articulating a clear vision that compliments the business objectives for growth and expansion. Understand future trends and then build roadmap plans that differentiate the product(s) from the competition.
• Roadmap Strategy – Manage end to end roadmap processes from concept to product launch while always ensuring we are building strong, differentiated product(s).
• Manage Stakeholders – Collaborate with stakeholders to define and prioritise product features and enhancements based on market needs, customer feedback, and business goals.
• Play with Others – Forge strong working relationships with divisions across the business, understand their requirements and ensure a transparent and open discourse.
• Represent Customers – Engage with customers to ensure a market driven approach and output while guaranteeing the product has a strategic focus. Represent the voice of the customer in all product activities.
• Agile Focus – Manage the release process for the product across the business while emphasising the value we bring to our customers in each release.
• Ideate and Iterate – Continuously monitor industry trends, competitor products, and emerging technologies to identify opportunities for innovation and improvement. Assist in the development of innovative ideas and processes that drive business performance.
• Drive Securely – Protect The Access Group’s Information Security Management System (ISO 27001) in accordance with our established policies and procedures. You will assist in identifying and mitigating potential information security threats and risks.

Required skills and experience:

• Significant experience in strategically focussed Product Management and Business Strategy
• Significant experience in working with LLMs and AI infused products – from discovery to delivery
• Proven track record in delivering highly successful SaaS products to market
• Proven track record of managing a high revenue, multi-product portfolio
• Strong communicator with the ability to engage at the highest level within organisations
• Understanding the importance of delivering quality product quickly
• A real desire to disrupt the market
• Deep understanding of the Learning market - a distinct advantage
• Driven to make a difference within your team, the business, the product and for the client
• Excellent written and verbal communication skills
• Excellent presentation skills
• Good organisational skills
• Self-motivated with the ability to work on own and within a team
• Ability to work to tight timescales
• Flexibility and adaptability to change in circumstances
• Attending customer facing events as required (both 1:1 and broader events)

About Access: The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you are excited about this role, you might just be the perfect fit for us. We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Love Work. Love Life. Be You.